Software profile
OnNuma
A London-built service for churches, charities and community organisations coordinating volunteers. It covers rotas, events, messages, youth tasks and oversight records.
30-second answer
What to know before you open the full record
- What it is
- A London-built service for churches, charities and community organisations coordinating volunteers. It covers rotas, events, messages, youth tasks and oversight records.
- Contexts worth testing
- Churches coordinating volunteers through rotas, availability and self-service sign-up, Teams wanting a low-friction volunteer portal without a separate app, Churches organising events, youth activity and team communications alongside volunteer workflows
- Published starting price
- £0 / month
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Churches trying to replace ad hoc volunteer rota spreadsheets and reminder messages
- Check first
- Run a non-sensitive pilot rota with real volunteers, availability, reminders and calendar links; then obtain the current DPA, hosting and retention details before loading DBS, pastoral, youth or safeguarding information
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
OnNuma is a UK volunteer-coordination platform that extends into church events, communications, youth and pastoral workflows. Its central distinction is a low-friction volunteer experience: passwordless links, simple availability and self-service rota sign-up. The breadth makes it useful for small teams, but it also makes due diligence important—especially before using the safeguarding, DBS, pastoral or youth labels for sensitive records.
Decision framing
Shortlist when, then check first
- Shortlist when
- Coordinating volunteers, events and routine communication without chasing people through disconnected tools
- Test in a real workflow
- A UK product centred on friction-light volunteer self-service, with church, youth and pastoral extensions
- Settle before buying
- Run a non-sensitive pilot rota with real volunteers, availability, reminders and calendar links; then obtain the current DPA, hosting and retention details before loading DBS, pastoral, youth or safeguarding information
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: OnNuma product and pricing · checked 25 July 2026
Best suited to
- Churches trying to replace ad hoc volunteer rota spreadsheets and reminder messages
- Volunteer teams that need easy self-service availability and shift confirmation
- Churches combining rota, events and simple communication workflows
Evidence-backed strengths
- Clearly identified London product context
- Free entry plan and published paid pricing
- Volunteer portal designed to avoid passwords and app installation
- Events, rotas, preferences and reminders in one workflow
- Published multi-site, forms and communications options
Limitations and questions
- A broad feature set does not replace a church’s safeguarding policy, professional judgement or statutory processes
- Public material reviewed does not establish DPA, data residency, sub-processors, retention, export or access-control detail
- Feature and contact limits, SMS cost, support levels and youth/DBS workflow suitability need testing against a real church
- Not an accounting package, Gift Aid processor or a substitute for specialist safeguarding advice
What the supplier publishes
- Volunteer database and role preferences
- Rota planning and open sign-up
- Magic-link volunteer portal
- Availability and absence reporting
- Events and meetings
- Email campaigns
- Custom forms
- Youth portal
- DBS and safeguarding tracking
- Church and pastoral tools
- Multi-site support
- Service planner
What does the supplier currently publish?
Pricing and trial
Published pricing includes a free plan for up to 20 contacts and a £17/month or £170/year paid plan. The supplier lists optional SMS notifications at £8/month including 100 messages, with further blocks available. Confirm current feature limits, data volumes, multi-site rules, SMS terms and renewal arrangements before adopting it.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Freemium | £0/month | Supplier lists volunteer database and rotas, events, volunteer portal, youth portal, church/pastoral tools, DBS/safeguarding, children/youth and teams for up to 20 contacts. |
| Paid plan | £17/month or £170/year | Supplier adds multi-site, email campaigns, custom forms, branding and priority support. |
| SMS notifications | £8/month | Supplier lists 100 messages per month with additional 100-message blocks available. |
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- The reviewed public page links to terms and privacy material but does not itself establish the current DPA, hosting location, sub-processor list, retention rules, access controls, audit log, data-export or breach-response arrangements. The supplier’s feature labels for DBS, safeguarding, pastoral and youth work do not demonstrate that a church’s policy or legal duties have been met; obtain and assess the written controls before putting sensitive records into the service.
- Integrations
- Google and Outlook calendar links, iCal-style calendar workflow is implied by add-to-calendar links; confirm current feed formats, SMS notification add-on
- Import and export
- Confirm CSV import/export, historical rota, form, DBS, pastoral and youth-record retrieval, plus account closure and data-deletion workflow before moving sensitive or long-term records
- Support
- Supplier provides a public product demo, Paid plan includes priority support according to published pricing, Supplier describes a free plan with no card requirement
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- OnNuma product and pricing
Reviewed 25 July 2026 · Supports: UK operator context, Pricing, Volunteer workflows, Features, Contact address
