Software profile
Infreemation Volunteer
UK-developed software for bringing volunteers into a team, approving and training them, and booking events. It includes adjustable recruitment steps and a volunteer portal.
30-second answer
What to know before you open the full record
- What it is
- UK-developed software for bringing volunteers into a team, approving and training them, and booking events. It includes adjustable recruitment steps and a volunteer portal.
- Contexts worth testing
- Churches with structured volunteer application, approval and training workflows, Churches needing to track event bookings and mandatory volunteer training, Church charities that need a general-purpose volunteer system rather than a church member database
- Relevant UK checks
- Available more broadly · UK registered
- Shortlist when
- Churches or church charities that need structured volunteer applications and training records
- Check first
- Map a real but non-sensitive volunteer journey from application to training and event booking; ask for the current quote, DPA, retention schedule, export sample and a documented approach to identity and vetting evidence before putting any sensitive records into the service
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Infreemation Volunteer is a general UK volunteer-administration product with more emphasis on applicant intake, approvals and training than a simple service rota. That may suit a larger church or church charity with a repeatable recruitment process, but it is not church-specific software. The product page's references to ID and CRB-check documents mean a church should be especially careful: a feature that accepts evidence is not proof that its safeguarding process, retention policy or handling of sensitive data is appropriate.
Decision framing
Shortlist when, then check first
- Shortlist when
- Managing a structured volunteer application, approval, training and event-booking process
- Test in a real workflow
- A UK-built general volunteer system that joins application workflow, training requirements and volunteer self-service
- Settle before buying
- Map a real but non-sensitive volunteer journey from application to training and event booking; ask for the current quote, DPA, retention schedule, export sample and a documented approach to identity and vetting evidence before putting any sensitive records into the service
Best suited to
- Churches or church charities that need structured volunteer applications and training records
- Teams managing recurring volunteer events with an applicant-to-approved-volunteer workflow
- Organisations wanting a UK supplier and a site-licence commercial model
Evidence-backed strengths
- Active identified UK company
- Applicant, approval, training and event-booking workflow
- Custom forms and a volunteer portal
- Supplier describes UK-hosted dedicated servers
- Free-trial route and unrestricted site-licence model
Limitations and questions
- General volunteer software rather than a church-management system
- No public product price, implementation cost or export format found
- Product references CRB-check documents; churches should use current DBS terminology and independently assess their lawful, safe handling
- Public information reviewed does not establish church-specific safeguarding, pastoral, member, giving or worship functionality
- Data protection claims require contract-level assessment for the church's actual use
What the supplier publishes
- Custom volunteer sign-up forms
- Volunteer portal
- Application review and approval workflow
- ID-document and vetting-document collection
- Mandatory and optional training tracking
- Online training uploads or links
- Event search and booking
- Staff-to-applicant communications
- Unlimited volunteers, events and users according to supplier
What does the supplier currently publish?
Pricing and trial
The reviewed public product page does not publish an amount. The supplier describes site licensing with unrestricted users and volunteers, and says both volunteer-portal and administration functions are included. Request a written quote covering subscription term, implementation, training, data migration, SMS or email costs, support, renewal and exit arrangements.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Site licence | Contact supplier | Supplier says its software is licensed by site and gives unrestricted access, but does not publish an Infreemation Volunteer price. |
Free trial: Yes — Supplier provides a free-trial request route; duration for this specific product is not stated on the reviewed volunteer page.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Digital Interactive Ltd publishes a general data-protection statement and says its dedicated servers and customer data are UK-based. Its volunteer page also makes a supplier compliance claim. Those public statements are useful starting evidence but do not establish that a particular church's use, retention, vetting process or safeguarding policy is compliant. Obtain the current contract, DPA, security material, retention schedule, data-export process and sub-processor list before entering applicant, identity-document or vetting information.
- Integrations
- Online training can be uploaded or linked; confirm supported formats, providers and data flows
- Import and export
- No public import/export format was found in the reviewed product material; obtain a sample export and migration plan before adoption
- Support
- Supplier provides a free-trial request route, Supplier says a system overview is included and training can be supplied separately, Supplier publishes business-hours contact details and an email support address
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Infreemation Volunteer product page
Reviewed 25 July 2026 · Supports: Volunteer workflow, Training, Portal, UK-server statement, Free-trial route - Digital Interactive FAQ
Reviewed 25 July 2026 · Supports: Site-licence model, Unrestricted access statement, Training, UK-server statement - Digital Interactive GDPR statement
Reviewed 25 July 2026 · Supports: Supplier data-protection statement, Processor and sub-processor statements - Digital Interactive contact details
Reviewed 25 July 2026 · Supports: Legal operator, Company number, Support contact - Companies House: Digital Interactive Limited
Reviewed 25 July 2026 · Supports: Active UK company, Company number, Registered office
