Software profile
ChurchTools
Partially verifiedA European church management platform with person-based packages, a 30-day trial, German hosting and service-planning tools.
The short version
A fit worth testing against your real workflow.
ChurchTools gives a UK church a clearly documented European-hosted alternative, with a broad operational feature set and visible package limits. The main decision is whether its people, campus and role limits — plus euro pricing — fit the church’s real operating shape.
Directory assessment
ChurchTools adds a European-hosted option to the foundation set and publishes package limits clearly. UK churches still need to verify Gift Aid, sterling payments, support fit and UK regulatory requirements.
Procurement verdict
What to investigate first
- Problem this profile addresses
- Churches that value European hosting information
- Material differentiator to test
- People administration
- First risk or uncertainty
- No UK-specific Gift Aid support has been confirmed
Decision evidence
What is evidenced, and what still needs asking
This is an evidence summary, not a product score. It counts the state of the procurement fields below and keeps the broader listing status separate.
- 0 Confirmed
- 0 Independently evidenced
- 2 Supplier claim
- 18 Not confirmed
- 0 Possibly outdated
- Contact or pricing band
- Not confirmedNot confirmedSource: ChurchTools pricing · checked 25 July 2026
- Multi-site support
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Administrator limits
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Volunteer usability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Implementation complexity
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Technical administration
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK purchasing availability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- GBP pricing
- Supplier claimPublished EUR starting priceSource: ChurchTools pricing · checked 25 July 2026
- VAT treatment
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Gift Aid
- Not confirmedNot applicable to this product profileNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Multi-factor authentication
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Role-based permissions
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Audit logs
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Data-processing agreement
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Hosting and location
- Supplier claimThe supplier states that hosted accounts are hosted in Germany.Source: ChurchTools pricing · checked 25 July 2026
- International transfers
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Export formats
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Migration assistance
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK support hours
- Not confirmedEmail support; Group training calls during the trialNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Contract and cancellation
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
Best suited to
- Churches that value European hosting information
- Teams combining member administration with service planning
Evidence-backed strengths
- Package limits and prices are publicly listed
- The supplier states that hosting is in Germany
Limitations and questions
- No UK-specific Gift Aid support has been confirmed
- Published entry pricing is in euros rather than pounds sterling
Confirmed core features
- People administration
- Groups
- Calendars and events
- Check-in
- Service and rota planning
- Church app
What does the supplier currently publish?
Pricing and trial
Published euro and US-dollar packages vary by people, campuses, resources and ministry roles.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| XS | €29/month | Up to 100 people; no additional campuses |
| S | €49/month | Up to 200 people |
| M | €79/month | Up to 500 people; two campuses |
| L | €129/month | Up to 1,000 people; three campuses |
| XL | €209/month | Up to 2,500 people; five campuses |
| XXL | €339/month | Unlimited people and campuses for one church |
Free trial: Yes — 30 days, with email support and weekly group video calls according to the supplier.
Which limits will shape the church’s day-to-day use?
How the packages scale
ChurchTools publishes packages based on people, campuses, resources and ministry roles. It also lists unlimited groups, calendars, events, check-ins and reports across the packages, alongside a church app and open API.
That makes the shortlist conversation more concrete than a generic feature comparison. Count active people, sites, bookable resources and ministry roles now, then model the next expected growth point and the cost of relevant upgrades.
What would the church still need to govern itself?
European hosting and UK responsibility
The supplier says hosted accounts are in Germany and presents this in its GDPR information. That is relevant evidence, but this directory does not treat it as a compliance certification for a UK church.
Ask for the current data-processing terms, sub-processor information, access controls and export route. The church still needs its own lawful basis, retention practice, role design and training for staff and volunteers.
Can the church make a supported decision before migrating?
Implementation support and the 30-day test
ChurchTools advertises a 30-day free trial, email support and weekly group video calls with a trainer and other churches. Its pricing page also lists migration as a paid service.
Use the trial to test one people-record workflow, one event or resource booking and one service-planning process. Confirm the scope and cost of migration before committing, especially if historical data or multiple sites matter.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score or a collected user-review sample. It is grounded in the supplier’s pricing, hosting and trial documentation.
- Independent user-feedback coverage has not yet been researched for this profile.
- The decisive fit questions are package limits, migration scope and the church’s own data governance.
This is a research gap rather than a judgement on user satisfaction or product quality.
The questions a shortlist needs to answer
ChurchTools FAQs
Where does ChurchTools say it hosts data?
ChurchTools states that hosted accounts are in Germany. A UK church should still verify current contractual, sub-processor and data-protection details directly.
Is there a ChurchTools free trial?
Yes. The supplier advertises a 30-day trial, email support and weekly group video calls during the trial.
Does ChurchTools support UK Gift Aid?
Not confirmed in this profile. Do not infer Gift Aid capability from the presence of general giving or finance features.
Operations and support
- Data hosting
- The supplier states that hosted accounts are hosted in Germany.
- GDPR information
- The pricing page describes German hosting as GDPR-related; this directory has not independently assessed compliance.
- Integrations
- Open API
- Import and export
- Not confirmed
- Support
- Email support, Group training calls during the trial
Research sources
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- ChurchTools pricing
Checked 25 July 2026 · Supports: Pricing, Package limits, Free trial, German hosting, Core features, Support
