Software profile
KindLink
A charity service for supporter records and fundraising. It has a free plan with UK Gift Aid tools, online and contactless donations, plus paid advanced plans.
30-second answer
What to know before you open the full record
- What it is
- A charity service for supporter records and fundraising. It has a free plan with UK Gift Aid tools, online and contactless donations, plus paid advanced plans.
- Contexts worth testing
- UK charities and churches wanting a free donor CRM and Gift Aid records, Teams that need online, contactless or Direct Debit giving alongside supporter management
- Relevant UK checks
- UK-specific evidence · Gift Aid: Yes
- Shortlist when
- UK charities needing a free supporter CRM with Gift Aid records
- Check first
- Some advertised integrations and fields are marked as coming in 2026
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
The short version
A fit worth testing against your real workflow.
KindLink is worth considering for a church whose immediate need is UK donor data and Gift Aid administration rather than a full church-management suite. Its free plan makes a carefully bounded pilot practical.
Directory assessment
KindLink provides an unusually strong UK Gift Aid feature set at a free entry point, but it is charity software rather than a complete church operating system. A church should test its live HMRC submission workflow, ask for the payment-provider terms and decide the boundary between donor CRM and ministry records.
Decision framing
Shortlist when, then check first
- Shortlist when
- UK charities needing a free supporter CRM with Gift Aid records
- Test in a real workflow
- Supporter and donor CRM
- Settle before buying
- Some advertised integrations and fields are marked as coming in 2026
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Gift Aid
- Supplier sourceYesSource: KindLink pricing · checked 25 July 2026
- Hosting and location
- Supplier sourceKindLink's privacy policy says personal information is transferred to, stored in and processed in the EEA; it also says staff or partners outside the EEA may process data. Confirm the current hosting, sub-processor and transfer position for a church's requirements.Source: KindLink privacy policy · checked 25 July 2026
- Export formats
- Supplier sourceSupporter and donor database export; Account download of donation, payment, permitted donor and Gift Aid refund detailsSource: KindLink charity terms · checked 25 July 2026
Best suited to
- UK charities needing a free supporter CRM with Gift Aid records
- Churches combining online, Direct Debit and contactless giving with donor management
Evidence-backed strengths
- Published UK Gift Aid tools and GBP pricing
- Free plan includes unlimited supporter records and exports
Limitations and questions
- Some advertised integrations and fields are marked as coming in 2026
- Not a substitute for service planning, safeguarding or complete charity accounting
- The published privacy policy was last revised in 2021, so current transfer and sub-processor details should be checked directly before a sensitive-data rollout
What the supplier publishes
- Supporter and donor CRM
- Consent preferences
- Donation records
- UK Gift Aid records and reports
- Online donation links
- Membership and event payments
- Contactless and POS giving on Expert
What does the supplier currently publish?
Pricing and trial
KindLink publishes a free registered-nonprofit plan, Premium at £25/month excluding VAT and Expert at £45/month excluding VAT. Premium and Expert have 7-day trials; bank and Stripe fees apply and KindLink says it takes no part of donations.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Free | Free | Unlimited supporter records, UK Gift Aid records and online donation links; bank and Stripe fees apply |
| Premium | £25/month excluding VAT | Automated Gift Aid submission, website donation flow and multi-user access |
| Expert | £45/month excluding VAT | Adds UK Direct Debit, contactless/POS and more payment options |
Free trial: Yes
Can the finance team own the end-to-end giving workflow?
UK Gift Aid alongside donor CRM
KindLink publishes a free plan with supporter management, UK Gift Aid recording, online donation links and exports. Its paid plans add automated Gift Aid submission, Direct Debit and contactless options.
Use a test account to record a sample gift, declaration and report, then check how it reaches the accountant or treasurer. Confirm processor fees and the status of any features described as coming in 2026 before including them in a requirements list.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on KindLink’s official pricing, feature and FAQ pages.
- The free plan enables a focused donor-CRM pilot.
- Ask the finance team to test Gift Aid automation and payment options.
Supplier information does not establish a church’s own Gift Aid eligibility, HMRC process or data-governance design.
The questions a shortlist needs to answer
KindLink FAQs
Is KindLink free?
Yes. KindLink states that its Free plan is available to registered nonprofits and includes supporter records, UK Gift Aid records and online donation links.
Does KindLink have a free trial?
Yes. KindLink advertises a seven-day trial for Premium and Expert plans.
Does KindLink support UK Gift Aid?
Yes, according to the supplier. Its plans list UK Gift Aid recording, reports and automated submission on paid plans. Test the exact HMRC workflow before use.
How much does KindLink cost?
Published paid plans are £25 per month excluding VAT for Premium and £45 per month excluding VAT for Expert. Bank and Stripe fees can still apply.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data hosting
- KindLink's privacy policy says personal information is transferred to, stored in and processed in the EEA; it also says staff or partners outside the EEA may process data. Confirm the current hosting, sub-processor and transfer position for a church's requirements.
- Data protection information
- KindLink's published privacy policy identifies the supplier as a UK data controller under the GDPR and Data Protection Act 2018. Its charity terms say the supplier and charity are independent controllers for donor data. This is supplier information, not a compliance determination for a church.
- Integrations
- Stripe, PayPal, Xero and QuickBooks listed as coming in 2026
- Import and export
- Supporter and donor database export, Account download of donation, payment, permitted donor and Gift Aid refund details
- Support
- Live chat, Webinars, Onboarding and training on paid plans
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- KindLink pricing
Reviewed 25 July 2026 · Supports: Pricing, Free plan, Trial, Gift Aid, Features, Support - KindLink fundraising platform
Reviewed 25 July 2026 · Supports: Gift Aid claims, Fundraising - KindLink FAQ
Reviewed 25 July 2026 · Supports: Free charitable model - KindLink privacy policy
Reviewed 25 July 2026 · Supports: Supplier legal identity, Published GDPR and Data Protection Act 2018 position, Published EEA data-storage statement, Gift Aid and payment-data processing - KindLink charity terms
Reviewed 25 July 2026 · Supports: Account reporting and downloads, Gift Aid claim process, Independent-controller statement for donor data, Data-backup caveat
