Software profile
Donorbox
A fundraising and donation service for charities, with UK pricing, donation forms, campaigns and event tickets. It also connects to HM Revenue and Customs (HMRC) for Gift Aid.
30-second answer
What to know before you open the full record
- What it is
- A fundraising and donation service for charities, with UK pricing, donation forms, campaigns and event tickets. It also connects to HM Revenue and Customs (HMRC) for Gift Aid.
- Contexts worth testing
- UK registered charities wanting flexible online donation forms and fundraising campaigns, Churches that need Gift Aid integration and event or membership payments
- Relevant UK checks
- UK-specific evidence · Gift Aid: Yes
- Shortlist when
- Registered UK charities that want configurable online fundraising
- Check first
- Transaction fees can be more important than the subscription price
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
The short version
A fit worth testing against your real workflow.
Donorbox is a useful fundraising platform to evaluate where online donations, campaigns or ticketing are the immediate need. It should be costed against the church’s real donation volume and connected deliberately to the system that remains authoritative for finance and people data.
Directory assessment
Donorbox is a flexible UK-facing fundraising layer with published Gift Aid integration, but it is not church management software. A church should calculate the combined platform and processor fees, check its Gift Aid eligibility and decide how donor records will reconcile with its existing finance and people systems.
Decision framing
Shortlist when, then check first
- Shortlist when
- Registered UK charities that want configurable online fundraising
- Test in a real workflow
- Donation forms and pages
- Settle before buying
- Transaction fees can be more important than the subscription price
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Gift Aid
- Supplier sourceYesSource: Donorbox UK pricing · checked 25 July 2026
- Export formats
- Supplier sourceExportable donor lists and donation data; CSV export of donation-form responses; Automatic or manual exports to selected Salesforce and Mailchimp integrationsSource: Donorbox features · checked 25 July 2026
Best suited to
- Registered UK charities that want configurable online fundraising
- Churches needing campaign, ticketing or membership payments alongside donations
Evidence-backed strengths
- UK pricing page and HMRC Gift Aid integration are published
- Free-to-start plan with a wide fundraising feature set
Limitations and questions
- Transaction fees can be more important than the subscription price
- Not a replacement for pastoral records, safeguarding or charity accounting controls
What the supplier publishes
- Donation forms and pages
- Recurring giving
- Crowdfunding and peer-to-peer campaigns
- Event ticketing
- Memberships
- Reporting
- HMRC Gift Aid integration
What does the supplier currently publish?
Pricing and trial
Donorbox publishes UK-focused pricing. Its Standard plan has no subscription but platform fees of 2.95% to 3.95%; Pro is $150 per month with lower stated fees; Premium is quote based. Payment-processor fees apply separately.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Standard | No monthly subscription | Published platform fees between 2.95% and 3.95%, plus payment processing |
| Pro | $150/month | Published platform fees between 1.75% and 2%, plus payment processing |
| Premium | Request a quote | Published platform fees between 1.6% and 2%, plus payment processing |
Will it improve giving without fragmenting donor records?
Flexible fundraising, separate administration
Donorbox lists donation forms, campaigns, ticketing, memberships, reporting and UK HMRC Gift Aid integration. It publishes both fee-based Standard and paid plans.
Test a donation, an eligible Gift Aid declaration and an export before launch. Agree whether donor details are held only in Donorbox or also synchronised with another CRM, and keep independent finance review in place.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on Donorbox’s UK pricing and product information.
- The relevant cost is platform plus payment-processing fees.
- Gift Aid and donor-record reconciliation need a treasurer-led test.
Supplier claims do not establish the church’s eligibility for Gift Aid or suitability of any finance process.
The questions a shortlist needs to answer
Donorbox FAQs
Is Donorbox free?
Its Standard plan has no monthly subscription, but Donorbox publishes platform fees and payment-processing fees for each donation.
Does Donorbox support UK Gift Aid?
Yes, according to its UK pricing page. It lists an HMRC Gift Aid integration; confirm charity eligibility and the exact workflow before use.
What does Donorbox cost?
Published Standard platform fees are 2.95% to 3.95%. Pro is $150 per month with lower stated platform fees; payment-processor fees apply separately.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Donorbox's privacy policy identifies GDPR legal bases for processing and describes access, correction and deletion requests. Its feature page describes GDPR-friendly forms. This is supplier information, not a compliance determination for a church.
- Integrations
- Stripe, PayPal, Zapier, API, Salesforce, Mailchimp, Raiser's Edge NXT
- Import and export
- Exportable donor lists and donation data, CSV export of donation-form responses, Automatic or manual exports to selected Salesforce and Mailchimp integrations
- Support
- Premium priority support, Premium onboarding and migration described by supplier, Published help centre and contact routes
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Donorbox UK pricing
Reviewed 25 July 2026 · Supports: UK pricing, Gift Aid, Features, Payment fees - Donorbox features
Reviewed 25 July 2026 · Supports: GDPR-friendly forms, Donor-data exports, Integration catalogue, Help-centre link - Donorbox privacy policy
Reviewed 25 July 2026 · Supports: GDPR legal bases, Access, correction and deletion requests, Supplier legal identity - Donorbox Salesforce integration guide
Reviewed 25 July 2026 · Supports: Salesforce data export and synchronisation - Donorbox Mailchimp integration guide
Reviewed 25 July 2026 · Supports: Mailchimp data export and consent handling
