Software profile
iKnow Church
Partially verifiedUK church management software with published member-based pricing and supplier documentation for giving and Gift Aid claims.
The short version
A fit worth testing against your real workflow.
iKnow Church is one of the clearest UK-specific profiles in the current set: it publishes pound-sterling, VAT-inclusive member pricing and describes HMRC Gift Aid submission. Its real value should be tested in the finance hand-off, not assumed from the presence of a giving feature.
Directory assessment
iKnow Church supplies unusually specific UK finance and Gift Aid information. A church should confirm the exact modules, transaction charges, migration process and security arrangements for its own use case.
Procurement verdict
What to investigate first
- Problem this profile addresses
- UK churches that want administration and giving in one service
- Material differentiator to test
- People administration
- First risk or uncertainty
- Gift Aid submissions and payment processing can carry additional charges
Decision evidence
What is evidenced, and what still needs asking
This is an evidence summary, not a product score. It counts the state of the procurement fields below and keeps the broader listing status separate.
- 0 Confirmed
- 0 Independently evidenced
- 2 Supplier claim
- 18 Not confirmed
- 0 Possibly outdated
- Contact or pricing band
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Multi-site support
- Not confirmedNot confirmedSource: iKnow Church donation features · checked 25 July 2026
- Administrator limits
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Volunteer usability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Implementation complexity
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Technical administration
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK purchasing availability
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- GBP pricing
- Supplier claimPublished GBP starting priceSource: iKnow Church pricing · checked 25 July 2026
- VAT treatment
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Gift Aid
- Supplier claimYesSource: iKnow Church donation features · checked 25 July 2026
- Multi-factor authentication
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Role-based permissions
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Audit logs
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Data-processing agreement
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Hosting and location
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- International transfers
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Export formats
- Not confirmedDonation reports in PDF or CSVNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Migration assistance
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- UK support hours
- Not confirmedUK-based email and telephone supportNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
- Contract and cancellation
- Not confirmedNot confirmedNo supporting source is recorded for this field. Listing checked 25 Jul 2026.
Best suited to
- UK churches that want administration and giving in one service
- Churches that prefer pricing linked to regular adult members
Evidence-backed strengths
- Published GBP pricing includes VAT
- Supplier documentation covers HMRC Gift Aid submission
Limitations and questions
- Gift Aid submissions and payment processing can carry additional charges
- Data hosting and accessibility information have not yet been verified for this listing
Confirmed core features
- People administration
- Donation management
- Giving pages
- Gift Aid claim submission
- Multi-location donation records
What does the supplier currently publish?
Pricing and trial
Published GBP pricing is based on the number of adult church members and includes VAT and the listed feature set.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Under 50 members | £22/month or £220/year | Unlimited children and 100 free contacts; VAT included |
| 51–100 members | £33/month or £330/year | Unlimited children and 300 free contacts; VAT included |
| 101–200 members | £44–£55/month | Published bands at 101–150 and 151–200 members |
| 201–500 members | £66–£77/month | Published bands at 201–300 and 301–500 members |
| 501–1,000 members | £93.50–£110/month | Published bands at 501–700 and 701–1,000 members |
| 1,001–4,000 members | £137.50–£220/month | Published bands by member count; 4,000+ is custom pricing |
Free trial: Yes — A free trial is referenced in the supplier’s donation-features material; the current duration is not confirmed in this profile.
Does the pricing model reflect the people the church actually serves?
Pricing around regular adult members
iKnow Church publishes monthly and annual GBP prices based on adult church members, with VAT included. Its pricing page distinguishes members from children and a published allocation of outreach contacts.
That can make the base subscription easy to explain, but teams should agree how their database classifies members before comparing costs. Confirm the price at the expected member band and any additional safeguarding-user or finance charges.
Can the church see the whole journey from donation to claim?
Giving and Gift Aid in context
iKnow Church’s donation documentation describes Gift Aid claim submission to HMRC and its charges page records separate Gift Aid claim and payment-processing charges. This is strong UK-specific product evidence, not a replacement for charity finance controls.
Ask the treasurer or Gift Aid secretary to trial declarations, donation imports, a claim, corrections, reports and accounting hand-off. Confirm which actions cost extra and how the process fits the church’s accounting package.
What has not yet been established by this research?
The remaining due-diligence work
The current source record supports iKnow’s pricing, giving and support claims. It does not yet establish data-hosting location, accessibility information, detailed migration scope or a full data-processing position.
Those gaps should become named supplier questions, not assumed positives or negatives. A trial should include roles, exports, permissions and the specific records the church needs to move or retain.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score or a collected user-review sample. Its assessment is based on supplier documentation about UK pricing and Gift Aid workflows.
- Independent user-feedback coverage has not yet been researched for this profile.
- The useful validation is a treasurer-led trial of the actual Gift Aid and reconciliation workflow.
This research gap is not evidence of poor user experience or limited product quality.
The questions a shortlist needs to answer
iKnow Church FAQs
Does iKnow Church support Gift Aid claims?
Its supplier documentation describes submitting Gift Aid claims to HMRC. A church should confirm the current workflow, charges and responsibilities directly before using it in live finance processes.
How is iKnow Church priced?
The supplier publishes VAT-inclusive GBP pricing linked to adult church members, with children and a stated number of outreach contacts treated separately. Check the current band for the church’s own records.
Where is iKnow Church data hosted?
Not confirmed in this profile. Ask the supplier for current hosting, data-processing and sub-processor information.
Operations and support
- Data hosting
- Not confirmed
- GDPR information
- Not confirmed
- Integrations
- HMRC Gift Aid claim submission
- Import and export
- Donation reports in PDF or CSV
- Support
- UK-based email and telephone support
Research sources
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- iKnow Church pricing
Checked 25 July 2026 · Supports: Pricing model, Published member bands, Starting price, Support - iKnow Church donation features
Checked 25 July 2026 · Supports: Free trial, Giving features, Gift Aid, Multi-location support - iKnow Church finance charges
Checked 25 July 2026 · Supports: Transaction charges, Gift Aid claim charge - iKnow Church privacy policy
Checked 25 July 2026 · Supports: UK-registered organisation
