Software profile
Beacon CRM
A UK charity system for supporter and donor records, payments, preferences, reports and day-to-day administration.
30-second answer
What to know before you open the full record
- What it is
- A UK charity system for supporter and donor records, payments, preferences, reports and day-to-day administration.
- Contexts worth testing
- UK churches operating as charities with substantial supporter or donor records, Teams that need a charity CRM rather than a church-specific service-planning tool
- Published starting price
- £37 / month
- Relevant UK checks
- UK-specific evidence · Gift Aid: Yes
- Shortlist when
- UK charity churches with a developed supporter or donor CRM need
- Check first
- Implementation is separate from subscription
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
The short version
A fit worth testing against your real workflow.
Beacon CRM is most compelling when a church’s real need is charity-grade supporter and donor relationship management. It should not be chosen merely because it is a CRM if the daily requirement is service planning, check-in or pastoral care.
Directory assessment
Beacon CRM is a charity CRM, not a church-specific management suite. It can be a strong option where donor, supporter and consent records are central, but churches should confirm whether it covers their groups, rotas, safeguarding and worship-planning requirements or needs companion tools.
Decision framing
Shortlist when, then check first
- Shortlist when
- UK charity churches with a developed supporter or donor CRM need
- Test in a real workflow
- Supporter and donor CRM
- Settle before buying
- Implementation is separate from subscription
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: Beacon pricing · checked 25 July 2026
- Gift Aid
- Supplier sourceYesSource: Beacon CRM features · checked 25 July 2026
- Hosting and location
- Supplier sourceBeacon states that its core data infrastructure is hosted in London. Its published sub-processor list names AWS in London for core storage and processing, with separate locations for some email and optional connected services; confirm the current list for a church's requirements.Source: Beacon CRM features · checked 25 July 2026
- Export formats
- Supplier sourceHigh-volume data exports; Ultimate-plan data warehouse through Google BigQuery and API accessSource: Beacon CRM features · checked 25 July 2026
Best suited to
- UK charity churches with a developed supporter or donor CRM need
- Teams prepared to separate fundraising CRM from worship and pastoral workflows
Evidence-backed strengths
- Published GBP contact-band pricing and UK support
- Free trial and clear implementation-cost caveat
Limitations and questions
- Implementation is separate from subscription
- Ask the supplier about Church-specific workflows such as rotas and safeguarding
What the supplier publishes
- Supporter and donor CRM
- Preferences and consents
- Payments with stated 0% platform fees
- Gift Aid
- Reporting
- Read-only users
- Training and webinars
What does the supplier currently publish?
Pricing and trial
Beacon publishes GBP monthly prices by contact and user allowance: Starter from £37, Standard from £127, Premium from £325, and Ultimate by quote. Annual billing is stated to save 10%; implementation is separate.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Starter | From £37/month | 500–2,000 contacts, three users |
| Standard | From £127/month | 2,500–50,000 contacts, ten users |
| Premium | From £325/month | 10,000–100,000 contacts, 100 users |
| Ultimate | Request a quote | 100,000+ contacts and bespoke scope |
Free trial: Yes — Beacon advertises a free trial; the current duration should be checked with the supplier.
Does the contact model match the church’s actual relationship data?
A charity CRM with published UK pricing
Beacon publishes plans based on contact and user allowances, with UK support and a free trial. It says implementation is undertaken through certified partners and is not included in subscription pricing.
Use the trial with anonymised sample data, then scope implementation separately. Test consent, donor history, reporting and payment exports with the people who will own them, and identify the tools needed for ministry-specific tasks.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on Beacon’s official pricing and support information.
- The contact volume and implementation scope drive total cost.
- A charity CRM may complement rather than replace church-management tools.
Supplier claims do not confirm that Beacon covers every ministry, safeguarding or finance requirement of a church.
The questions a shortlist needs to answer
Beacon CRM FAQs
How much does Beacon CRM cost?
Published monthly prices start at £37 for Starter, £127 for Standard and £325 for Premium. Larger plans require a quote; implementation is separate.
Does Beacon offer a free trial?
Yes. Beacon advertises a free trial, but this profile does not confirm its current duration.
Does Beacon include implementation?
No. Beacon says implementation is provided through certified Implementation Partners and is not included in the subscription price.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data hosting
- Beacon states that its core data infrastructure is hosted in London. Its published sub-processor list names AWS in London for core storage and processing, with separate locations for some email and optional connected services; confirm the current list for a church's requirements.
- Data protection information
- Beacon publishes UK GDPR, Data Protection Act 2018 and PECR terms, a privacy policy, data-processing information and a sub-processor list. This is supplier information, not a compliance determination for a church.
- Integrations
- Xero, Mailchimp, Stripe, GoCardless, PayPal, Zapier, Documented API
- Import and export
- High-volume data exports, Ultimate-plan data warehouse through Google BigQuery and API access
- Support
- UK-based support team, In-app chat and email, Training and webinars
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Beacon pricing
Reviewed 25 July 2026 · Supports: Pricing, Trial, Support, Implementation - Beacon CRM features
Reviewed 25 July 2026 · Supports: Gift Aid, Integrations, Data exports, API, London hosting statement - Beacon sub-processors
Reviewed 25 July 2026 · Supports: Core AWS London storage and processing, Optional integration processors and locations - Beacon terms and conditions
Reviewed 25 July 2026 · Supports: UK GDPR and Data Protection Act 2018 terms, Daily backups, Data-processing information - Beacon Data Warehouse guide
Reviewed 25 July 2026 · Supports: BigQuery data warehouse, API data access, Ultimate-plan availability
