Software profile
Donorfy
A UK system for charities to manage supporter records and donations. It includes Gift Aid, online forms, payments, fundraising reports and connections to other services.
30-second answer
What to know before you open the full record
- What it is
- A UK system for charities to manage supporter records and donations. It includes Gift Aid, online forms, payments, fundraising reports and connections to other services.
- Contexts worth testing
- Church charities with substantial donor, campaign or fundraising data, Teams needing Gift Aid alongside supporter relationship management, Churches using several fundraising and payment platforms that need CRM integration
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Church charities with significant fundraising, supporter and Gift Aid workflows
- Check first
- Use a demonstration and sandbox to test a real campaign-to-Gift-Aid-to-accounts workflow; model peak constituent pricing, request migration and export evidence, and review DPA, sub-processors and access roles before moving supporter records
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Donorfy is a substantial UK charity CRM and fundraising system, not a church-specific ministry platform. It becomes relevant where a church charity needs sophisticated supporter, campaign, donor and Gift Aid processes beyond a simple giving form. Its volume-based commercial model and wider CRM capability may be disproportionate for a small congregation, and it should not be used as a substitute for safeguarding-case controls or a general congregation and ministry database without a role-led evaluation.
Decision framing
Shortlist when, then check first
- Shortlist when
- Managing fundraising, donors and Gift Aid across several tools without losing relationship and financial history
- Test in a real workflow
- A UK charity CRM with established Gift Aid, fundraising and payment integrations
- Settle before buying
- Use a demonstration and sandbox to test a real campaign-to-Gift-Aid-to-accounts workflow; model peak constituent pricing, request migration and export evidence, and review DPA, sub-processors and access roles before moving supporter records
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Data-processing agreement
- Supplier sourceSupplier publishes terms that incorporate a data-processing agreement and privacy notice, plus separate data-protection and security material.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Church charities with significant fundraising, supporter and Gift Aid workflows
- Multi-channel donors and campaigns needing CRM, payment and reporting connections
- Larger teams able to manage a structured CRM implementation
Evidence-backed strengths
- Active UK supplier with current HMRC Charities Online listing
- Gift Aid integration included on stated core editions
- Published data-processing and security materials
- Broad fundraising and payment integrations
Limitations and questions
- General charity CRM rather than purpose-built church-management software
- All current price bands and implementation costs are not visible in reviewed search material
- Constituent volume includes archived records, which affects cost
- Churches must separately assess ministry, safeguarding, pastoral and consent workflows
What the supplier publishes
- Supporter and constituent CRM
- Donation and fund management
- Gift Aid eligibility and HMRC integration
- Online donation forms
- Campaign and fundraising reporting
- Batch entry
- Pledge management
- Accounts-system exports
- Forms and donation widgets
- Dashboards
What does the supplier currently publish?
Pricing and trial
Donorfy charges by peak constituent count and edition rather than per user or module. The public pricing page includes monthly, annual and multi-year payment options, but the reviewed results do not expose all live band prices; use the supplier's live calculator and obtain implementation, VAT, migration, integration and commitment costs in writing.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Starter, Professional and Enterprise | Volume-based | Supplier states that pricing depends on edition and peak number of active or archived constituents. |
Free trial: Yes — Supplier states that no payment information is required for its free trial.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Donorfy publishes terms, a data-processing agreement, data-protection material, security information and a sub-processor list. Its public materials state it acts as processor for customer data in the relevant arrangement. A church should still review its edition, hosting, enabled forms, integrations, payment providers, sub-processors, retention, access roles, exports and international transfers before importing supporter or pastoral information.
- Integrations
- GoCardless, JustGiving, Stripe, PayPal, Mailchimp, Enthuse, Eventbrite, Xero, Sage, Confirm current integration scope, data mapping and charges
- Import and export
- Accounts-system exports described, including QuickBooks, Sage and Xero options by edition, Request complete constituent, donation, Gift Aid declaration, form, consent, attachment, audit-trail and configuration export documentation
- Support
- Supplier lists Donorfy Academy, knowledge base and customer support, Professional implementation packages are stated to take four to ten weeks, Confirm support hours, response commitments and migration scope
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Donorfy pricing and integrations
Reviewed 25 July 2026 · Supports: Pricing model, Gift Aid, Integrations, Support, Implementation, Trial - Donorfy terms
Reviewed 25 July 2026 · Supports: Legal operator, Terms, DPA incorporation - Donorfy data protection
Reviewed 25 July 2026 · Supports: Processor statement, Data-protection documentation - HMRC Charities Online suppliers
Reviewed 25 July 2026 · Supports: Supplier listing - Companies House: DONORFY LIMITED
Reviewed 25 July 2026 · Supports: UK company record, Access UK control
