Software profile
The Donation App
A UK donation and Gift Aid service from Abacus Apps. It covers online giving, cards and digital wallets, bank transfers, cash records, CSV imports, the Gift Aid Small Donations Scheme (GASDS) and automated HMRC claims.
30-second answer
What to know before you open the full record
- What it is
- A UK donation and Gift Aid service from Abacus Apps. It covers online giving, cards and digital wallets, bank transfers, cash records, CSV imports, the Gift Aid Small Donations Scheme (GASDS) and automated HMRC claims.
- Contexts worth testing
- Church charities that need Gift Aid and GASDS workflows alongside several donation channels, Churches migrating existing donation records by CSV, Churches wanting to automate or reduce manual Charity Online claim administration
- Published starting price
- £9 / month
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Church charities needing to combine Gift Aid, GASDS and several donation channels
- Check first
- Run the 14-day trial using a small non-sensitive sample, reconcile one representative donation of each intended type, inspect the HMRC claim output and obtain written payment, DPA, export, access-control and fee information before importing historical donor data
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
The Donation App is a UK charity-giving and Gift Aid specialist rather than a full church-management platform. Its breadth across bank transfer, cash, online and contactless donations is potentially useful for churches with fragmented giving records, while its HMRC supplier listing is useful external evidence for the claim connection. The published site makes ambitious automation claims; a church should prove its exact declaration, reconciliation, payment and access-control workflows in a controlled trial before moving live donor data.
Decision framing
Shortlist when, then check first
- Shortlist when
- Joining online, bank-transfer, cash and contactless donations with a manageable UK Gift Aid process
- Test in a real workflow
- A UK charity giving platform that explicitly combines GASDS, bank-transfer and CSV workflows with Gift Aid claims
- Settle before buying
- Run the 14-day trial using a small non-sensitive sample, reconcile one representative donation of each intended type, inspect the HMRC claim output and obtain written payment, DPA, export, access-control and fee information before importing historical donor data
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: The Donation App features · checked 25 July 2026
Best suited to
- Church charities needing to combine Gift Aid, GASDS and several donation channels
- Treasurers reducing manual bank-transfer and spreadsheet claim administration
- Churches able to test the live export, reconciliation and payment workflow before migration
Evidence-backed strengths
- Active UK supplier and current HMRC Charities Online listing
- Published entry price and 14-day trial
- Multiple donation channels plus CSV import and cash workflow
- Supplier documents both automated and hybrid claim routes
Limitations and questions
- General charity product, not church-management, pastoral-care or safeguarding software
- Full tier prices, card or payment fees, VAT and contract terms require a current written quote
- No public product DPA, sub-processor list, hosting detail or full export specification found
- Supplier claims about automation and data security should be tested against the church's own controls
What the supplier publishes
- Gift Aid and GASDS claim workflows
- Online donation forms
- Card and e-wallet payments
- Integrated bank transfer
- Contactless-payment workflow
- Cash donation management
- CSV donation import
- Donor and donation dashboard
- Automated or three-click claim paths
- Donation reporting
What does the supplier currently publish?
Pricing and trial
The Donation App advertises plans from £9 per month after a free 14-day trial, with custom pricing for more than 10,500 unique donors. It describes Bronze, Silver and Gold workflow tiers but the reviewed search material does not establish all live tier prices, payment-processing charges, VAT, contract or cancellation conditions; obtain these in writing.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Bronze | Contact supplier | CSV donation import and Gift Aid claims in three clicks. |
| Silver | Contact supplier | Integrated payments and described automated Gift Aid workflow. |
| Gold | Contact supplier | Supplier describes combined own-channel and platform payments, cash management, CSV import and Gift Aid or GASDS claims. |
Free trial: Yes — Supplier advertises a free 14-day Gift Aid automation trial and onboarding help for historic Gift Aid backlogs.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- The Donation App publishes a privacy notice with rights requests through the account or [email protected]. Its own feature pages describe online payments, bank transfer, cash and donor information, so a church should obtain the current controller-processor allocation, DPA, payment-provider terms, hosting location, sub-processors, retention schedule, access controls, breach process and export procedure before loading donor records.
- Integrations
- Supplier describes integrated card, e-wallet and bank-transfer donation routes, Request current payment-provider, accounting, CRM and web integration documentation
- Import and export
- Gift Aid-ready CSV template for donation imports, Request full donor, donation, declaration, claim, payment, audit-trail and attachment export specifications
- Support
- Supplier offers an eight-minute demo video and an instant-demo route, Supplier describes a dedicated onboarding team during the trial, Request support hours, response commitments and migration scope
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- The Donation App features
Reviewed 25 July 2026 · Supports: Donation methods, Gift Aid, GASDS, CSV import, Tier scope - The Donation App pricing
Reviewed 25 July 2026 · Supports: GBP starting price, Trial, Custom-pricing threshold - The Donation App privacy
Reviewed 25 July 2026 · Supports: Privacy rights, Account-data request route - HMRC commercial Charities Online suppliers
Reviewed 25 July 2026 · Supports: Supplier and product listing, Charities Online evidence context - Companies House: ABACUS APPS LIMITED
Reviewed 25 July 2026 · Supports: UK company record, Active status
