Software profile
GiftAider
A UK service for managing Gift Aid claims and basic charity donor records. It is available online or self-hosted, with donation imports, checks and HMRC claim submission.
30-second answer
What to know before you open the full record
- What it is
- A UK service for managing Gift Aid claims and basic charity donor records. It is available online or self-hosted, with donation imports, checks and HMRC claim submission.
- Contexts worth testing
- Church charities that need a dedicated Gift Aid claim workflow, Treasurers importing donations from an existing giving or finance system, Churches that need to choose between cloud-hosted and self-hosted Gift Aid processing
- Published starting price
- £49.99 / month
- Relevant UK checks
- UK-specific evidence · UK registered · Gift Aid: Yes
- Shortlist when
- Church charities seeking a dedicated HMRC Gift Aid workflow
- Check first
- Import a small non-sensitive representative dataset, correct and reconcile one test claim, compare cloud and self-hosted responsibilities and costs, then obtain current DPA, sub-processor, retention, audit and full-export terms before transferring production donor data.
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
GiftAider is a UK Gift Aid and basic charity CRM system, rather than a full church-management, pastoral-care or safeguarding platform. Its cloud and self-hosted options may be useful where a church has a separate giving system but needs controlled donor, declaration and claim handling. The self-hosted option changes operational responsibility, so it needs a clear technical owner; the cloud option still needs a current data-processing and export review before historical donor data is moved.
Decision framing
Shortlist when, then check first
- Shortlist when
- Preparing reliable Gift Aid claims from donor and donation records without relying on general spreadsheets
- Test in a real workflow
- A UK dedicated Gift Aid product offering both cloud and self-hosted deployment
- Settle before buying
- Import a small non-sensitive representative dataset, correct and reconcile one test claim, compare cloud and self-hosted responsibilities and costs, then obtain current DPA, sub-processor, retention, audit and full-export terms before transferring production donor data.
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: GiftAider pricing · checked 25 July 2026
Best suited to
- Church charities seeking a dedicated HMRC Gift Aid workflow
- Treasurers needing donation import, validation and claim submission in one product
- Churches that can evaluate cloud hosting against their own self-hosted technical capacity
Evidence-backed strengths
- Active UK operator with current HMRC Charities Online listing
- Published cloud entry price and user price
- Supplier documents cloud and self-hosted deployment paths
- Donation import and pre-validation workflow
Limitations and questions
- Not a full church-management, safeguarding or pastoral-record system
- Cloud feature boundaries, VAT, contract, migration and integration costs require a written quote
- Website privacy notice does not by itself define the product DPA or hosting arrangement
- Self-hosting requires church capability for server security, backups, patching and access control
What the supplier publishes
- Gift Aid claim submission
- Donor and donation records
- Basic CRM
- Donation import
- Pre-submission validation
- HMRC claim workflow
- User permissions for claim submission
- Cloud and self-hosted editions
- Donation and claim reporting
What does the supplier currently publish?
Pricing and trial
GiftAider Cloud is advertised from £49.99 per month for the first user, with additional users at £14.99 per month. The self-hosted version is priced on request. The public pricing material does not state full feature boundaries, VAT, onboarding, data migration, HMRC-service, integration, contract or cancellation charges; obtain these in writing.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| GiftAider Cloud | From £49.99/month | Cloud service for first user; additional users advertised at £14.99 per month. |
| GiftAider Self-Hosted | Contact supplier | Supplier describes a non-branded version on the church's own server. |
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- GiftAider publishes a privacy notice identifying Systematic Marketing Ltd as controller for the notice and describing third-party service providers, HMRC reporting, six-year retention for basic customer information and possible international transfers. This does not establish the cloud product's controller-processor allocation or self-hosted responsibilities. Before importing donors, a church should obtain the applicable DPA, hosting and sub-processor list, transfer safeguards, retention, access roles, audit records, incident process and full donor, declaration, claim and attachment export arrangements.
- Integrations
- Supplier describes importing from an existing CRM, Self-hosted edition is described as able to integrate with existing databases and systems, Confirm current connectors, field mapping, API availability and integration costs
- Import and export
- Supplier documents donation-data import and correcting data at source before re-upload, Request full donor, donation, declaration, claim, consent, audit-trail and configuration export specifications
- Support
- Supplier advertises UK office hours Monday to Friday, 9am to 5pm, Supplier publishes a support centre and migration material from desktop to online, Confirm support response commitments, implementation and migration scope
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- GiftAider pricing
Reviewed 25 July 2026 · Supports: GBP cloud price, Additional-user price, Self-hosted option, Demo - How GiftAider works
Reviewed 25 July 2026 · Supports: Claim workflow, Basic CRM, Import, Validation - GiftAider privacy and data policy
Reviewed 25 July 2026 · Supports: Operator, Privacy notice, Retention, Transfers - GiftAider support centre
Reviewed 25 July 2026 · Supports: Support, Desktop-to-online migration material - HMRC commercial Charities Online suppliers
Reviewed 25 July 2026 · Supports: Supplier and product listing, Charities Online evidence context - Companies House: SYSTEMATIC MARKETING LIMITED
Reviewed 25 July 2026 · Supports: UK company record
