Software profile
Tes MyConcern
UK software for managing safeguarding cases, from The Safeguarding Company, now part of Tes. It is used in the Church of England's national safeguarding casework rollout.
30-second answer
What to know before you open the full record
- What it is
- UK software for managing safeguarding cases, from The Safeguarding Company, now part of Tes. It is used in the Church of England's national safeguarding casework rollout.
- Contexts worth testing
- Dioceses and cathedrals operating within the Church of England's national casework programme, Church organisations needing a formal safeguarding concern and case-management system, Organisations that require secure reporting, case chronology and controlled information sharing
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Church of England diocesan and cathedral safeguarding operations
- Check first
- Confirm whether the intended church setting can procure and configure the product, then obtain safeguarding-lead and data-protection approval for roles, access, sharing, retention, reporting, migration and exit
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Tes MyConcern is specialist safeguarding case-management software, not a church-management suite. Its significance for this directory is the Church of England's use of the product in its national safeguarding casework programme and the availability of substantive public UK data-handling information. The current public product pages focus on schools, so churches outside that programme should establish product fit, contractual eligibility, governance, workflows and support before treating it as an available local option.
Decision framing
Shortlist when, then check first
- Shortlist when
- Managing sensitive safeguarding concerns and casework where informal records are unsuitable
- Test in a real workflow
- A specialist system with documented Church of England national-casework relevance and public UK infrastructure statements
- Settle before buying
- Confirm whether the intended church setting can procure and configure the product, then obtain safeguarding-lead and data-protection approval for roles, access, sharing, retention, reporting, migration and exit
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Hosting and location
- Supplier sourceThe Safeguarding Company's published privacy notice states that its services use secure UK data centres. Its information-security statement describes UK-based Microsoft Azure data centres and a temporary EU redeployment capability for resilience. Obtain current contractual data-residency and sub-processor detail for the proposed deployment.Source: The Safeguarding Company information-security statement · checked 25 July 2026
Best suited to
- Church of England diocesan and cathedral safeguarding operations
- Church organisations that need formal case recording, chronology and controlled information sharing
- Safeguarding leaders working with professional data-governance support
Evidence-backed strengths
- Active UK supplier company and Church of England casework relevance
- Specialist concern and case-management scope
- Supplier publishes useful initial UK data-centre and processor information
- Formal reporting, chronology, staff safeguarding and community-reporting workflows are described
Limitations and questions
- Public marketing is principally directed at schools
- Public pricing and a church self-service purchase route were not found
- Case-management software cannot determine a church's legal, safeguarding or pastoral decisions
- Current agreement, access controls, data-sharing, retention, export, audit, support and incident-response details need specialist review
What the supplier publishes
- Safeguarding concern recording and case management
- Case chronology
- Action and outcome tracking
- Custom reports
- Controlled information sharing
- Anonymous community reporting
- Staff allegation and low-level-concern management
- Two-factor authentication guidance
What does the supplier currently publish?
Pricing and trial
Tes MyConcern does not publish church or general public prices on the reviewed pages. Request a scoped quote covering licences, implementation, configuration, training, data migration, ongoing support, retention, export and exit arrangements.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data hosting
- The Safeguarding Company's published privacy notice states that its services use secure UK data centres. Its information-security statement describes UK-based Microsoft Azure data centres and a temporary EU redeployment capability for resilience. Obtain current contractual data-residency and sub-processor detail for the proposed deployment.
- Data protection information
- The Safeguarding Company's privacy material identifies it as processor for customer-uploaded data under a data-sharing and processing agreement available on request. It says UK data centres are used for processing and storage. This is supplier information, not a determination of a church's compliance; safeguarding lawful bases, roles, retention and access arrangements require specialist approval.
- Integrations
- Wonde for supported school MIS integrations; this does not establish a church-management integration
- Import and export
- Supplier describes reports that can be downloaded for governance or inspection use, Confirm case-data import, migration, export, archive and deletion processes in the current agreement
- Support
- Tes offers a consultation route and a MyConcern support knowledge base, Training, incident response, support hours and implementation scope require a written proposal
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Tes MyConcern product overview
Reviewed 25 July 2026 · Supports: Current product scope, Case-management features, Consultation and support routes - Church of England: National Safeguarding Casework
Reviewed 25 July 2026 · Supports: Church of England MyConcern rollout, Diocesan and cathedral relevance, Delivery-partner relationship - The Safeguarding Company privacy policy
Reviewed 25 July 2026 · Supports: Legal operator, Processor statement, UK data-centre statement, Data-processing agreement route - The Safeguarding Company information-security statement
Reviewed 25 July 2026 · Supports: UK Azure data-centre statement, Security description, Company registration number - Companies House: The Safeguarding Company Limited
Reviewed 25 July 2026 · Supports: UK company registration, Company number, Active status - Tes acquisition announcement
Reviewed 25 July 2026 · Supports: Tes ownership context
