Software profile
iKnow Safeguarding
UK safeguarding-administration software for recording concerns, checks, risk assessments, controlled access and audit history.
30-second answer
What to know before you open the full record
- What it is
- UK safeguarding-administration software for recording concerns, checks, risk assessments, controlled access and audit history.
- Contexts worth testing
- Churches that need a controlled place to administer safeguarding concerns, checks and review dates, Multi-site church organisations that need role-based access to sensitive safeguarding administration
- Relevant UK checks
- UK-specific evidence
- Shortlist when
- Churches that need a specialist workflow for safeguarding concerns and checks
- Check first
- Have the safeguarding lead test permissions, records, handover and the local immediate-concern procedure before loading live data
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
iKnow Safeguarding helps administer safeguarding work. It does not replace your church's policy, reporting routes or professional judgement. Before using live records, the safeguarding lead should test access rules, the record of changes, handover, retention, downloads and the process for an immediate concern.
Decision framing
Shortlist when, then check first
- Shortlist when
- Churches that need a specialist workflow for safeguarding concerns and checks
- Test in a real workflow
- The supplier combines concerns, checks, risk assessments, controlled access and audit history
- Settle before buying
- Have the safeguarding lead test permissions, records, handover and the local immediate-concern procedure before loading live data
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Multi-site support
- Supplier sourceSupplier states the product works for single-site and multiple-location organisations.Source: Recorded evidence · checked 25 July 2026
- UK purchasing availability
- Supplier sourceSupplier contact and about pages state that its team is based in Solihull and serves organisations around the UK.Source: Recorded evidence · checked 25 July 2026
- Role-based permissions
- Supplier sourceSupplier describes detailed access control and audit history for safeguarding records.Source: Recorded evidence · checked 25 July 2026
- Audit logs
- Supplier sourceSupplier describes audit history showing updates and views of certain information.Source: Recorded evidence · checked 25 July 2026
- UK support hours
- Supplier sourcePublished UK telephone number and support emailSource: iKnow Safeguarding contact · checked 25 July 2026
Best suited to
- Churches that need a specialist workflow for safeguarding concerns and checks
- Safeguarding leads requiring controlled role access and an audit trail
- Multi-location organisations that need one administered system for sensitive safeguarding processes
Evidence-backed strengths
- The supplier presents a church-specific use case
- Concerns, checks, risk assessments, access control and audit history are all within the documented scope
- A free trial and demo are publicly advertised
Limitations and questions
- No public subscription price was found in the reviewed supplier material
- Ask the supplier about Hosting, processor terms, data-export options, retention arrangements and accessibility information
- No system can determine risk, replace safer recruitment, or delay the church's response to an immediate concern
What the supplier publishes
- Concern recording and categorisation
- Checks and DBS administration
- Risk assessments
- Role-based access
- Audit history
- Multi-location support
What does the supplier currently publish?
Pricing and trial
Public product pages advertise a free trial and demo but do not publish subscription prices in the material reviewed for this profile.
Free trial: Yes — A free trial is advertised; ask the supplier for its duration, scope and data-use conditions.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- The supplier describes detailed access control and audit history as part of its product. Ask the supplier for a current data-processing agreement, hosting location or contractual retention terms.
- Support
- Published UK telephone number and support email
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- iKnow Safeguarding product overview
Reviewed 25 July 2026 · Supports: Concerns, Checks and DBS administration, Risk assessments, Access control, Audit history, Multi-location support, Free trial - iKnow Safeguarding for churches
Reviewed 25 July 2026 · Supports: Church-specific use case - iKnow Safeguarding about
Reviewed 25 July 2026 · Supports: UK organisation focus, Solihull team location - iKnow Safeguarding contact
Reviewed 25 July 2026 · Supports: Published UK support contact
