Software profile
ShepherdCare
A UK-developed system for pastoral care and church administration. It covers care requests, visits, prayer, events, teams and member messages.
30-second answer
What to know before you open the full record
- What it is
- A UK-developed system for pastoral care and church administration. It covers care requests, visits, prayer, events, teams and member messages.
- Contexts worth testing
- Churches seeking a focused pastoral-care request and follow-up workflow, Teams that want pastoral visits, prayer, events and member coordination in one newer product
- Relevant UK checks
- UK-specific evidence
- Shortlist when
- Small church pastoral teams wanting a structured request and visit workflow
- Check first
- Run a limited pilot with agreed data boundaries and test access, handover, safeguarding escalation and exit arrangements
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
ShepherdCare addresses a useful but sensitive operational gap: coordinating requests, visits and follow-up without relying solely on memory or informal messages. It is a newer product with significant due-diligence gaps, so a church should begin with a low-risk trial and agree what information should never be stored before putting pastoral history into the system.
Decision framing
Shortlist when, then check first
- Shortlist when
- Church pastoral teams needing a structured request and follow-up workflow
- Test in a real workflow
- Care requests, visit tracking and prayer coordination are core rather than incidental functions
- Settle before buying
- Run a limited pilot with agreed data boundaries and test access, handover, safeguarding escalation and exit arrangements
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Volunteer usability
- Supplier sourceSupplier describes ministry teams and a Sunday service roster.Source: Recorded evidence · checked 25 July 2026
- UK purchasing availability
- Supplier sourceNathanoak describes itself as UK-based and identifies ShepherdCare as a live production pastoral-care product.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Small church pastoral teams wanting a structured request and visit workflow
- Churches that need basic member, event and rota features alongside pastoral coordination
- Teams prepared to start with a limited, carefully governed pilot
Evidence-backed strengths
- Pastoral requests, visits, prayer and follow-up are explicit product functions
- A free tier is advertised for up to 15 members
- Supplier presents it as a live UK-developed product
Limitations and questions
- Ask the supplier about Paid pricing, company registration, privacy terms, hosting, processor terms, retention and exports
- Pastoral notes may be highly sensitive; the church must set firm access and recording boundaries
- The product cannot replace safeguarding response, emergency services, professional care or pastoral judgement
What the supplier publishes
- Pastoral care requests
- Home, hospital, prayer and counselling-visit tracking
- Pastoral calendar and events
- Prayer requests
- Member and family records
- Visitor follow-up
- Sunday service roster
What does the supplier currently publish?
Pricing and trial
The supplier advertises a free tier for up to 15 members. Ask the supplier for current paid-plan prices.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Free tier | Free | Supplier advertises use for up to 15 members |
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- The supplier describes the application as multi-tenant and secure. Ask for its privacy terms, data-processing agreement, hosting location, retention and export arrangements.
- Integrations
- Google Calendar sync
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- ShepherdCare product overview
Reviewed 25 July 2026 · Supports: Pastoral-care features, Member and event features, Free tier, Calendar integration, Sunday rota - Nathanoak product portfolio
Reviewed 25 July 2026 · Supports: UK-based development company, Live production status, Pastoral-care product scope