Software profile
Jovo
A UK mobile and web service for church, volunteer-team and community messages. It has access-controlled groups, broadcasts, temporary groups and connections to ChurchSuite or Planning Center.
30-second answer
What to know before you open the full record
- What it is
- A UK mobile and web service for church, volunteer-team and community messages. It has access-controlled groups, broadcasts, temporary groups and connections to ChurchSuite or Planning Center.
- Contexts worth testing
- Churches seeking a structured alternative to informal group messaging, Teams using ChurchSuite or Planning Center for group data, Churches coordinating temporary groups, events and volunteer communications
- Published starting price
- £49 / month
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Churches replacing informal staff, volunteer or group messaging with a managed community space
- Check first
- Run a 30-day trial with one adult volunteer team and a non-sensitive event group; confirm the current contracting company, plan price, ChurchSuite or Planning Center data mapping, export process and user-age safeguards before wider rollout
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Jovo is a focused UK church and community communications option rather than a full church-management system. It is especially relevant where a church wants structured groups, broadcasts, temporary event groups and permissions without relying on personal messaging channels. The published ChurchSuite and Planning Center connections make it a plausible companion to an existing management platform. Its public contract documentation is more detailed than many communication apps, but its current company-number discrepancy is material: a church should establish who it is contracting with before entering data or paying a subscription.
Decision framing
Shortlist when, then check first
- Shortlist when
- Keeping church teams and groups informed without unmanaged personal-message threads
- Test in a real workflow
- A UK communication app with church-focused group integrations, temporary groups and detailed public processing terms
- Settle before buying
- Run a 30-day trial with one adult volunteer team and a non-sensitive event group; confirm the current contracting company, plan price, ChurchSuite or Planning Center data mapping, export process and user-age safeguards before wider rollout
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: Jovo pricing · checked 25 July 2026
- Data-processing agreement
- Supplier sourceCurrent customer terms describe customer-controller and supplier-processor roles and list hosting, email and support sub-processors with stated UK, EU and worldwide locations.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Churches replacing informal staff, volunteer or group messaging with a managed community space
- ChurchSuite or Planning Center users who need group communications alongside their existing data platform
- Multi-site churches and event teams needing role-controlled and temporary communication groups
Evidence-backed strengths
- Church-specific use case and published UK pricing
- Mobile and browser access with role-based groups and broadcasts
- Documented ChurchSuite and Planning Center group connections
- Published 30-day unrestricted trial and cancellation route
- Published controller-processor schedule and named sub-processors
Limitations and questions
- Not a full member-management, giving, accounting, safeguarding-case or pastoral-care system
- Published pricing page contains alternative GBP figures, so obtain the payment frequency and final price in writing
- Current website terms cite a company number that conflicts with a Companies House record for JOVO APP LTD; confirm the contractual entity before purchase
- The platform is not intended for users under 13 and use by under-18s requires guardian consent under its terms
- Assess message retention, user roles, integrations and export scope against the church's own policy
What the supplier publishes
- Group messaging and one-way broadcasts
- Temporary groups
- Role-based permissions
- Admin dashboard
- Audit logs
- Image library
- Mobile and browser access
- ChurchSuite group sync
- Planning Center group integration
- Multi-location support on Plus
- Live onboarding and priority support on paid tiers
What does the supplier currently publish?
Pricing and trial
Jovo publishes monthly church and volunteer plans including VAT: Lite at £49 for up to 100 users; Jovo from £110 for up to 499 users, £224 for 500–999, and £399 for 999–1,999; Plus is custom. Its public pricing page also contains a separate £44/£99/£202/£359 set, apparently annual-payment figures, so obtain the current checkout quote, payment frequency and VAT treatment in writing.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Jovo Lite | £49/month including VAT | Up to 100 users, 20 groups, essential communication features and ChurchSuite integration. |
| Jovo | £110/month including VAT | Up to 499 users, all features, live onboarding, priority support and ChurchSuite or Planning Center integrations. |
| Jovo | £224/month including VAT | Published 500–999-user tier. |
| Jovo | £399/month including VAT | Published 999–1,999-user tier. |
| Jovo Plus | Custom | Supplier describes a multi-location, unlimited-user plan with dedicated account management. |
Free trial: Yes — Supplier offers an unrestricted 30-day free trial with no stated setup fee and says subscriptions can be cancelled from the admin panel or by contacting support.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Jovo publishes customer terms with a data-processing schedule. It identifies customer-controller and supplier-processor roles for community content and group membership, lists DigitalOcean and Google Cloud for UK hosting, Sendinblue in the EU for email, and Zendesk worldwide for support. Its public material also says the platform handles only users aged 13+ and requires parental or guardian consent for users under 18. A church should still assess the actual enabled features, user ages, message retention, exports, access roles, safeguarding processes and the current legal contracting party before use.
- Integrations
- ChurchSuite small-group integration, Planning Center groups integration, Confirm current integration scope, sync direction, data mapping and API responsibilities
- Import and export
- Customer subscription terms state that Jovo can archive relevant user-account records on behalf of a customer and share them with that customer; confirm message, member, file and audit-log export formats, timing and deletion process before adoption
- Support
- 30-day unrestricted trial, In-app support route and email support at [email protected], Live onboarding and priority support on published Jovo tiers, Dedicated account manager and quarterly health checks on Plus
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Jovo church communication app
Reviewed 25 July 2026 · Supports: Church use case, Communication features - Jovo pricing
Reviewed 25 July 2026 · Supports: GBP prices, User tiers, Trial, Cancellation, Support, Features - Jovo customer subscription terms
Reviewed 25 July 2026 · Supports: Contract terms, Data-processing schedule, Sub-processors, Operator identity stated by supplier - Jovo ChurchSuite group integration
Reviewed 25 July 2026 · Supports: ChurchSuite integration, API workflow - Companies House: JOVO APP LTD
Reviewed 25 July 2026 · Supports: Active company record, Current company number, Previous CommLoop and Joyned names, Registered office
