Software profile
iDonatio
A UK donation and Gift Aid service for charities. It covers online donations and donations by plate or envelope.
30-second answer
What to know before you open the full record
- What it is
- A UK donation and Gift Aid service for charities. It covers online donations and donations by plate or envelope.
- Contexts worth testing
- Churches needing online donations alongside Gift Aid claims, Churches recording eligible digital, plate or envelope donations, Charities that want donor Gift Aid preferences and claims administered in one platform
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Churches wanting Gift Aid-enabled online donations and a related donor app
- Check first
- Model donation fees and test a digital, envelope and Gift Aid claim journey with the finance team
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
iDonatio is a UK donation and Gift Aid platform rather than a full church-management system. It may suit churches that want a donor-facing digital giving option with Gift Aid, GASDS and paper-donation workflows in one service. Its published transaction fee is materially higher than some alternatives, so a church should model it against donation patterns and donor-fee choice before adoption.
Decision framing
Shortlist when, then check first
- Shortlist when
- Gift Aid information and donations spread across digital and paper workflows
- Test in a real workflow
- Donation collection, digital declarations and HMRC claim submission in a UK product
- Settle before buying
- Model donation fees and test a digital, envelope and Gift Aid claim journey with the finance team
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Data-processing agreement
- Supplier sourceSupplier publishes privacy policy material covering donor data, Gift Aid data sharing and stated retention periods.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Churches wanting Gift Aid-enabled online donations and a related donor app
- Teams needing to bring plate, envelope and digital Gift Aid administration together
- Charities prepared to evaluate a per-donation fee model
Evidence-backed strengths
- Active UK company and current HMRC commercial-software listing
- Published transaction fee and donor-pays-fee option
- Supplier describes Gift Aid, GASDS, digital declarations and audit trails
Limitations and questions
- It is not a complete people, rota or church-website platform
- Transaction and gateway costs need realistic scenario modelling
- Read the applicable data, deletion, Gift Aid and Stripe terms before importing donor records
What the supplier publishes
- Online donations
- Digital Gift Aid declarations
- Direct HMRC Gift Aid claim submission
- GASDS support
- Donation and declaration audit trail
- Donor donation history
- Plate and envelope donation workflows
What does the supplier currently publish?
Pricing and trial
iDonatio publishes free organisation registration and a 5.75% + £0.30 transaction fee per donation. It offers an option for donors to cover that fee. Its terms say some transaction charges vary by card and that Stripe-connected accounts can carry gateway charges.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| iDonatio giving platform | 5.75% + £0.30 per donation | Published fee; donor can elect to cover it |
Free trial: Ask the supplier about an evaluation — No general free trial was found in the public material reviewed.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- iDonatio publishes donor and donee privacy policies and terms. Its donor policy states Gift Aid declarations and donation records are retained for the legally specified periods described there; churches should read the applicable current policy and agree how donor data will be used.
- Integrations
- Stripe payment gateway, AWS infrastructure provider
- Import and export
- Donor-facing donation-history download described by the supplier
- Support
- Supplier contact and demo route
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- iDonatio pricing
Reviewed 25 July 2026 · Supports: Registration fee, Transaction fee, Donor-pays-fee option, Stripe and AWS references - iDonatio Gift Aid and GASDS information
Reviewed 25 July 2026 · Supports: Gift Aid workflow, GASDS support, Claim submission, Digital declarations - iDonatio donee terms
Reviewed 25 July 2026 · Supports: Customer terms, Fees, Platform scope - iDonatio donor privacy policy
Reviewed 25 July 2026 · Supports: Privacy policy, Data sharing, Retention wording - HMRC: Charities Online commercial software suppliers
Reviewed 25 July 2026 · Supports: Charities Online supplier listing - Companies House: iDonatio UK Ltd
Reviewed 25 July 2026 · Supports: Active UK-registered organisation
