Software profile
Donr
A UK fundraising service for charities, focused on text donations and text raffles. It provides Gift Aid information and campaign donation pages for supporters.
30-second answer
What to know before you open the full record
- What it is
- A UK fundraising service for charities, focused on text donations and text raffles. It provides Gift Aid information and campaign donation pages for supporters.
- Contexts worth testing
- Churches or church charities seeking UK text-donation campaigns, Teams running fundraising appeals or compliant text raffles, Organisations wanting Gift Aid information captured alongside relevant donations
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Text-to-donate church appeals
- Check first
- Model a £10, £100 and low-volume monthly appeal, then test donor messages, Gift Aid declaration capture, finance exports and payout timing
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Donr is a UK fundraising option for churches whose appeal strategy includes text giving, rather than a general church-management or card-terminal platform. Its fee structure is clear enough to model, but churches should include VAT, the monthly payout charge, text-network charges and any card-fallback cost in their comparison. Donr provides Gift Aid information for the charity to work with; it does not remove the church's responsibility to assess declarations and make a correct claim.
Decision framing
Shortlist when, then check first
- Shortlist when
- Running a UK text-donation appeal without stitching together text keywords, donation administration and Gift Aid information
- Test in a real workflow
- A UK fundraising service focused on text giving and raffles with published percentage and payout charges
- Settle before buying
- Model a £10, £100 and low-volume monthly appeal, then test donor messages, Gift Aid declaration capture, finance exports and payout timing
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- UK purchasing availability
- Independent sourceDonr Limited is an active England-and-Wales company, number 10402410, and its terms identify it as the operator trading as Donr.Source: Recorded evidence · checked 25 July 2026
- Export formats
- Supplier sourceSupplier terms state that customers can download and view Gift Aid information; Ask for a sample of donation, payer, Gift Aid and finance exports before migrating a campaignSource: Donr terms and conditions · checked 25 July 2026
Best suited to
- Text-to-donate church appeals
- Church charities running fundraising campaigns or text raffles
- Teams that want a published Gift Aid-information download route
Evidence-backed strengths
- Active UK company with public terms and an explicit UK data-protection schedule
- Published usage fees without subscription or sign-up charges
- Text giving, text raffles and Gift Aid information are documented
Limitations and questions
- Not a church-specific platform or a full giving, people-records and finance system
- Payout timing for text donations is longer than instant card settlement and is described by the supplier as approximately 80 days after month end
- Ask for the data-hosting location, full subprocessor detail and a sample campaign export
What the supplier publishes
- Text Giving campaigns
- One-off and monthly text donations
- Text raffles
- Campaign creation and supporter fundraising
- Gift Aid information collection
- Gift Aid information download
- Donation and payout administration
- Consumer-care telephone route according to supplier terms
What does the supplier currently publish?
Pricing and trial
Donr publishes no sign-up or subscription fee. Text Giving and optional text-raffle donations are charged at 5% plus VAT, with an additional 1.5% + 20p plus VAT card-processing charge where a text donation falls back to card. Text Giving and Text Raffle payouts carry a £5 plus VAT processing charge, capped at 50% of a payout below £10.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Text Giving | 5% + VAT of each donation | Supplier states failed text donations offered a card route also incur 1.5% + 20p + VAT |
| Text Raffles | 5% + VAT of each optional donation | Supplier states raffle entry itself does not incur a charity charge |
| Text donation / raffle payout | £5 + VAT per monthly payout | Supplier caps the charge at 50% of a gross payout below £10 |
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data hosting
- Public sources reviewed do not establish current data-hosting locations or the full subprocessor list. Obtain the current data-processing schedule, international-transfer information, retention periods and data-return process for the proposed service.
- Data protection information
- Donr's published terms include a UK data-protection schedule and describe Gift Aid, donation and marketing purposes. This is supplier documentation, not a determination that a church's fundraising notices, consent or lawful-basis decisions are sufficient.
- Integrations
- Stripe for card fallback from failed text donations according to the supplier, Text-message networks; standard network-rate messages may apply to donors
- Import and export
- Supplier terms state that customers can download and view Gift Aid information, Ask for a sample of donation, payer, Gift Aid and finance exports before migrating a campaign
- Support
- Supplier publishes telephone, email and knowledge-base routes, Supplier terms describe a consumer-care telephone facility where requested
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Donr pricing
Reviewed 25 July 2026 · Supports: Text-giving fees, Text-raffle fees, Payout fee, Gift Aid information statement, Payout timing - Donr terms and conditions
Reviewed 25 July 2026 · Supports: Operating entity, Service terms, Gift Aid-information download, Fees, Data-protection schedule - Donr fee guidance
Reviewed 25 July 2026 · Supports: Fee examples, Card-fallback fee, Network-rate message context, Payout-fee cap - Companies House: Donr Ltd
Reviewed 25 July 2026 · Supports: UK company registration, Company number, Active status
