Software profile
TryBooking
A UK service for event tickets and registration, with church-specific steps, free-event registration, mobile ticket scanning and published data-processing information.
30-second answer
What to know before you open the full record
- What it is
- A UK service for event tickets and registration, with church-specific steps, free-event registration, mobile ticket scanning and published data-processing information.
- Contexts worth testing
- Churches running free registration events, carol services or suppers, Paid church events needing online tickets and mobile scanning, Organisations that require a published UK data-processing addendum
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Free church events requiring online registration
- Check first
- Create a representative test event and inspect the attendee fields, fee allocation, refunds, organiser export, deletion controls and mobile-scanning workflow before opening registration
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
TryBooking is an event-registration and ticketing service, not a church-management, Gift Aid or safeguarding system. It is particularly relevant for UK churches because its official material addresses church events directly and its public legal and data-processing material is more detailed than many generic alternatives. Churches should still minimise the data they collect and keep event registration separate from sensitive pastoral or safeguarding records.
Decision framing
Shortlist when, then check first
- Shortlist when
- Running a church event registration or paid-ticket journey with reliable check-in
- Test in a real workflow
- A UK service with an explicit church-event workflow and unusually accessible public DPA and infrastructure information
- Settle before buying
- Create a representative test event and inspect the attendee fields, fee allocation, refunds, organiser export, deletion controls and mobile-scanning workflow before opening registration
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Data-processing agreement
- Supplier sourceTryBooking publishes a UK GDPR data-processing addendum and a sub-processor page that names AWS infrastructure in London.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Free church events requiring online registration
- Paid events needing ticket scanning and either supplier or Stripe payment processing
- Churches that want public DPA and sub-processor documentation before use
Evidence-backed strengths
- Identified UK company and current organiser terms
- Supplier has a church-specific ticketing page
- Free events are explicitly free
- Published DPA, sub-processor details and London AWS infrastructure statement
- Mobile scanning and UK-based support are documented
Limitations and questions
- It is not a church database, Gift Aid platform or safeguarding system
- Paid-event fees and Stripe charges must be modelled for the actual event
- Churches remain responsible for data minimisation, lawful notices and access control
- Confirm current attendee-data export, deletion, refunds and event-day support terms before use
What the supplier publishes
- Church event ticketing and registration
- Free-event registration
- Paid tickets
- Mobile ticket-scanning app
- Stripe-connected payments
- TryBooking payment route
- Custom booking questions
- Data-request tool
- UK-based support by phone, email and live chat
What does the supplier currently publish?
Pricing and trial
TryBooking publishes no charge for free events. For paid events, it publishes a 5% processing fee plus 15p per ticket when payments are processed by TryBooking, or a 75p ticket fee plus Stripe fees for payments to an organiser’s Stripe account. The supplier says organisers can choose whether to absorb or pass on its fees.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Free events | Free | Supplier says all features are available for free events without hidden charges. |
| TryBooking payments | 5% processing fee plus 15p per ticket | Published fee route when payments are processed by TryBooking. |
| Stripe-connected payments | 75p per ticket plus Stripe fees | Published TryBooking ticket fee for payments paid directly to the organiser’s Stripe account. |
Free trial: No
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- TryBooking UK publishes a privacy policy, current event-organiser terms, sub-processor list and data-processing addendum. Its sub-processor page states that it uses AWS infrastructure located in London. The DPA describes processing on behalf of event organisers and includes material on restricted transfers. A church should still select only necessary attendee fields, review the live terms and configure its own event notices, retention and access controls.
- Integrations
- Stripe, TryBooking Mobile Scanning Application, TryBooking Box Office Application
- Import and export
- Privacy policy refers to a Request Data tool for data provided during bookings, Confirm organiser attendee export formats, deletion workflow and data-retention configuration before use
- Support
- Supplier describes UK-based support via phone, email and live chat, Confirm coverage and incident escalation for a critical event before purchase
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- TryBooking church ticketing
Reviewed 25 July 2026 · Supports: Church-event relevance, Free-event workflow, Mobile scanning - TryBooking event platform and pricing
Reviewed 25 July 2026 · Supports: Published fees, Stripe route, Support and security statements - TryBooking event organiser terms
Reviewed 25 July 2026 · Supports: UK operator, Company number, Terms date - TryBooking privacy policy
Reviewed 25 July 2026 · Supports: Personal-data categories, Data-request tool, UK privacy policy - TryBooking data-processing addendum
Reviewed 25 July 2026 · Supports: DPA, Event-organiser processing, Restricted-transfer information - TryBooking sub-processors
Reviewed 25 July 2026 · Supports: AWS London infrastructure statement - Companies House: TryBooking UK Ltd
Reviewed 25 July 2026 · Supports: UK company registration, Company status
