Software profile
Bookwhen
A UK online booking system for events, classes and courses. It can manage places, passes, memberships, payments and messages to attendees.
30-second answer
What to know before you open the full record
- What it is
- A UK online booking system for events, classes and courses. It can manage places, passes, memberships, payments and messages to attendees.
- Contexts worth testing
- Churches running regular groups, courses or bookable activities, Teams needing paid and free booking workflows
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Regular courses, groups and activities with capacity limits
- Check first
- Current paid subscription prices need checking on the supplier’s pricing page
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
The short version
A fit worth testing against your real workflow.
Bookwhen is most compelling for a church with a rhythm of recurring activities: a course, a midweek group, children’s holiday activity or room-based session with capacity limits. It is less about maximising ticket revenue and more about giving staff a reliable routine for bookings, reminders and attendance.
Directory assessment
Bookwhen is a credible UK choice where a church runs repeated bookable activity rather than occasional one-off ticketed events. Its free plan has clear limits and the paid tiers scale by booking volume, so a church should estimate transactions—not simply attendee numbers—before selecting a plan.
Decision framing
Shortlist when, then check first
- Shortlist when
- Regular courses, groups and activities with capacity limits
- Test in a real workflow
- Event and course booking
- Settle before buying
- Current paid subscription prices need checking on the supplier’s pricing page
Best suited to
- Regular courses, groups and activities with capacity limits
- Churches wanting passes, memberships or waitlists as booking volume grows
Evidence-backed strengths
- UK-focused support hours
- Free plan for small free events
- Features designed for repeat activities and courses
Limitations and questions
- Current paid subscription prices need checking on the supplier’s pricing page
- Online payment fees are set by separate providers
What the supplier publishes
- Event and course booking
- Capacity management
- Paid and free tickets
- Passes and memberships
- Waiting lists
- Attendance tracking
- Automated reminders
What does the supplier currently publish?
Pricing and trial
Bookwhen has a free plan for small, free events and four paid tiers with volumes from 300 to 4,000 bookings per month. Its help centre directs buyers to the pricing page for current plan prices; online payments use Stripe or PayPal and their fees are separate.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Free | Free | Up to 50 booking spaces per month for small, free events; no paid tickets |
| Lite | See current pricing | Up to 300 bookings per month; paid ticket costs are available |
| Standard | See current pricing | Up to 800 bookings per month with passes, memberships and waitlist features |
| Plus | See current pricing | Up to 1,800 bookings per month |
| Gold | See current pricing | Up to 4,000 bookings per month |
Is Bookwhen the right shape of tool?
From a one-off event to a recurring activity
Bookwhen’s published plan comparison includes tickets, capacity, reminders, attendance tracking, passes, memberships and waiting lists. That suits activities where the same process repeats and staff need a dependable view of availability.
The free plan is limited to small free events, while paid tickets and more advanced features begin on Lite or higher. Test the public booking page, cancellation approach and an actual register with the volunteers who will use it.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on Bookwhen’s official help information about plans, features, payment providers and support.
- The platform is organised around recurring bookings and capacity management.
- Subscription tier and payment-provider cost are separate planning questions.
Bookwhen’s help centre advises checking its pricing page for current paid-plan prices. This directory does not infer them from older material.
The questions a shortlist needs to answer
Bookwhen FAQs
Does Bookwhen have a free plan?
Yes. Its help centre describes a free plan for small, free events with up to 50 booking spaces per month, with important feature limits.
Can Bookwhen take payments?
Paid tickets are available from the Lite plan upwards. Online payments use Stripe or PayPal, whose transaction fees are separate from the Bookwhen subscription.
Does Bookwhen have UK support?
Bookwhen says paid plans include live chat support Monday to Friday, 9am to 5pm UK time. Confirm the support level for the plan you are considering.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Integrations
- Stripe, PayPal, Zoom, YouTube, Vimeo
- Import and export
- Attendee lists
- Support
- Live chat support Monday to Friday, 9am–5pm UK time on paid plans, Phone support stated for higher plans
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Bookwhen plans
Reviewed 25 July 2026 · Supports: Plans, Features, Free plan, Support - Bookwhen payments
Reviewed 25 July 2026 · Supports: Payment providers, Payment fees
