Software profile
Swiftaid
A UK service that submits Gift Aid claims for charities. It works with connected donation services, uploaded donation data and previously missed eligible Gift Aid.
30-second answer
What to know before you open the full record
- What it is
- A UK service that submits Gift Aid claims for charities. It works with connected donation services, uploaded donation data and previously missed eligible Gift Aid.
- Contexts worth testing
- Church charities that need an intermediary to submit Gift Aid claims, Churches receiving donations through a supported platform or with claim data to upload, Treasurers seeking a separate Gift Aid process rather than a full giving or church-management system
- Published starting price
- £25 / month
- Relevant UK checks
- UK-specific evidence · UK registered · Gift Aid: Yes
- Shortlist when
- Church charities with a compatible existing donation source
- Check first
- Map one intended donation source through the service, obtain written nominee-status and no-double-claim controls, reconcile a test claim, compare the applicable fee against expected recovered Gift Aid, and obtain current charity data-processing and audit-record terms before transferring donor data.
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Swiftaid is a UK Gift Aid service, not a church-management system, donor CRM or general donation platform. It may suit a church charity that already takes donations through an appropriate source and wants an intermediary to validate, submit and manage Gift Aid claims. The published platform allowance and service fees make it worth modelling for smaller and larger claims alike, but a church must confirm whether its actual payment and donation routes can connect, who controls each element of donor data, and how records remain accessible for audit.
Decision framing
Shortlist when, then check first
- Shortlist when
- Submitting accurate Gift Aid claims from donation sources without creating a large manual administration burden
- Test in a real workflow
- A UK Gift Aid intermediary with platform-connected, uploaded-data and missed-Gift-Aid routes
- Settle before buying
- Map one intended donation source through the service, obtain written nominee-status and no-double-claim controls, reconcile a test claim, compare the applicable fee against expected recovered Gift Aid, and obtain current charity data-processing and audit-record terms before transferring donor data.
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- GBP pricing
- Supplier sourcePublished GBP starting priceSource: Swiftaid pricing · checked 25 July 2026
Best suited to
- Church charities with a compatible existing donation source
- Treasurers wanting to outsource or simplify HMRC Gift Aid claim processing
- Churches able to test the nominee, reconciliation and audit-record workflow before launch
Evidence-backed strengths
- Active UK operator and current HMRC Charities Online listing
- Published platform, upload and finder service prices
- Free stated platform allowance for qualifying use
- Explicit claim submission, data validation and audit-support workflow
Limitations and questions
- Not a complete online giving, membership, pastoral-care or church-management platform
- Compatibility, exact data flow and commercial terms depend on the selected donation source and service
- Published materials do not replace a church's review of data-protection roles and product terms
- Percentage-based fees can materially affect the net benefit for higher-value claims
What the supplier publishes
- Gift Aid nominee and claim submission
- Donation-source connection
- Donation-data upload
- Donor-data validation
- HMRC claim submission
- Gift Aid Finder service
- Claim dashboard
- Record storage on stated plans
- Audit support on stated plans
What does the supplier currently publish?
Pricing and trial
Swiftaid publishes a free platform plan with a Gift Aid-processing allowance of up to £6,000 per tax year, subject to its stated conditions. Its Plus plan is £25 per month plus VAT billed annually, with percentage fees above the allowance; uploaded claim submission is advertised at 5% plus VAT of Gift Aid processed, and the finder service at 10% plus VAT of Gift Aid found. Confirm eligibility, allowance timing, platform compatibility, contract terms and all applicable fees in writing.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Gift Aid via Platforms: Basic | Free | Up to £6,000 stated annual processing allowance; annual claim submission after the tax year and 5% plus VAT above the allowance. |
| Gift Aid via Platforms: Plus | £25/month + VAT | Billed annually; monthly claims and 2.5% plus VAT above the stated allowance. |
| Claim Submission Service | 5% + VAT | Supplier describes secure donation-data upload, validation and HMRC claim submission. |
| Gift Aid Finder | 10% + VAT | Supplier states that the fee applies only to Gift Aid found, with a £100 minimum per claim. |
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Swiftaid publishes a privacy policy and describes itself as a donor intermediary. Its public charity material states that it processes declarations and claims as a nominee, while its connected-platform material makes broad claims about GDPR responsibility. A church should obtain and review the current charity terms, controller-processor allocation, data-processing terms, hosting, sub-processors, retention, breach process, data subject arrangements and export or audit-record access before sharing donor data.
- Integrations
- Connected donation-platform workflows, Supplier API for advanced integrations on enterprise arrangements, Confirm the church's exact donation platform, payment flow and data-sharing arrangement
- Import and export
- Supplier describes CSV or ODS donation-data upload for claim submission, Request complete claim, declaration, donor-data, audit-record and account export documentation
- Support
- Supplier states that email support is available during UK business hours for platform plans, Supplier says its customer-success team targets a reply within two days, Confirm support commitments, audit assistance and migration or integration scope
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Swiftaid charity services
Reviewed 25 July 2026 · Supports: Service scope, Connected-platform workflow, Donation-source boundary - Swiftaid pricing
Reviewed 25 July 2026 · Supports: Free allowance, Plus price, Percentage fees, Support, Record-storage scope - Swiftaid charity workflow
Reviewed 25 July 2026 · Supports: Registration, Nominee workflow, HMRC claim submission - Swiftaid claim-submission service
Reviewed 25 July 2026 · Supports: CSV or ODS upload, Validation, Claim workflow - Swiftaid terms
Reviewed 25 July 2026 · Supports: Legal operator, Company number, Terms publication - Swiftaid legal and privacy material
Reviewed 25 July 2026 · Supports: Operator identity, Privacy-policy publication - HMRC commercial Charities Online suppliers
Reviewed 25 July 2026 · Supports: Supplier and product listing, Charities Online evidence context
