Software profile
GoodHub
A UK fundraising service for charities, with online donations, ticketing and Gift Aid collection.
30-second answer
What to know before you open the full record
- What it is
- A UK fundraising service for charities, with online donations, ticketing and Gift Aid collection.
- Contexts worth testing
- Churches collecting online donations and Gift Aid, Churches selling tickets for paid events or fundraising activities, Charities wanting a general fundraising provider rather than a church-management system
- Relevant UK checks
- UK-specific evidence · UK registered
- Shortlist when
- Churches using online fundraising and occasional paid events
- Check first
- Model a representative donation, Gift Aid claim and paid-event ticket sale from donor payment through to payout
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
GoodHub is a general UK charity fundraising platform, not a church-management database. It may suit a church needing online donations, Gift Aid and event ticketing without a subscription, provided the organisation is comfortable with its transaction and Gift Aid fee model. Finance teams should model those fees and reconcile the payout process before switching.
Decision framing
Shortlist when, then check first
- Shortlist when
- Collecting donations, event income and Gift Aid across multiple tools
- Test in a real workflow
- General charity fundraising and ticketing with no stated subscription fee
- Settle before buying
- Model a representative donation, Gift Aid claim and paid-event ticket sale from donor payment through to payout
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Gift Aid
- Supplier sourceSupplier terms say GoodHub Platforms Limited reclaims Gift Aid on behalf of a charity where the donor confirms UK taxpayer status.Source: Recorded evidence · checked 25 July 2026
- Data-processing agreement
- Supplier sourceOrganisation terms set out responsibilities for personal information processed through the service.Source: Recorded evidence · checked 25 July 2026
Best suited to
- Churches using online fundraising and occasional paid events
- Charities wanting a no-subscription giving platform
- Teams needing Gift Aid collection alongside ticket sales
Evidence-backed strengths
- Named active UK operator and public organisation terms
- Published no-subscription model, payment fee and Gift Aid fee
- Donation, ticketing and Gift Aid workflows are described
Limitations and questions
- Not designed as a church people, rota or website-management platform
- Gift Aid processing fee should be included in total-cost calculations
- Confirm payout timing, exports, supporter-data access and the exact privacy documents for the selected service
What the supplier publishes
- Online fundraising pages
- Card donations
- Event ticketing
- Gift Aid collection and submission
- Charity donation and payout reporting
- Supporter optional contribution
What does the supplier currently publish?
Pricing and trial
GoodHub says it charges no registration, subscription or platform fee for fundraising and ticketing. It publishes a payment-processing fee of 1.9% + 20p per donation and a Gift Aid processing fee of 5% of Gift Aid, alongside an optional supporter contribution.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Fundraising and tickets | 1.9% + 20p per donation | Published payment-processing fee; Gift Aid processing is stated as 5% of Gift Aid |
Free trial: Ask the supplier about an evaluation — No general product trial was found in the public material reviewed.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- GoodHub publishes organisation and user terms that address personal information and charity responsibilities. Churches should review the applicable privacy policy, Gift Aid arrangements, donor-data access and export options before adoption.
- Support
- Supplier support and FAQ material
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- GoodHub fees
Reviewed 25 July 2026 · Supports: No subscription statement, Payment fee, Gift Aid fee, Supporter contribution - GoodHub user terms
Reviewed 25 July 2026 · Supports: Gift Aid claim handling, English-law terms - GoodHub organisation terms
Reviewed 25 July 2026 · Supports: Organisation data responsibilities, Donation and Gift Aid terms - GoodHub fundraiser terms
Reviewed 25 July 2026 · Supports: UK company identity, Fundraising scope - Companies House: GoodHub Platforms Limited
Reviewed 25 July 2026 · Supports: UK-registered organisation
