Software profile
GoodBox
A UK service for charities taking contactless and online donations. It includes donation devices and a data portal.
30-second answer
What to know before you open the full record
- What it is
- A UK service for charities taking contactless and online donations. It includes donation devices and a data portal.
- Contexts worth testing
- UK churches and charities seeking managed contactless giving devices, Buildings, events and visitor locations where in-person giving matters
- Relevant UK checks
- UK-specific evidence · Gift Aid: Yes
- Shortlist when
- Churches needing physical contactless donation points
- Check first
- Detailed hardware price list is not public
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
The short version
A fit worth testing against your real workflow.
GoodBox is best assessed as a contactless-fundraising implementation, not simply an online account. Its usefulness depends on whether device placement and donor experience justify the hardware and transaction cost.
Directory assessment
GoodBox is a UK fundraising technology option rather than church management software. It may suit a church with visitor, event or building-based giving needs, but the decision should include device cost, placement, connectivity, transaction fees and the finance team’s reconciliation process.
Decision framing
Shortlist when, then check first
- Shortlist when
- Churches needing physical contactless donation points
- Test in a real workflow
- Contactless donation devices
- Settle before buying
- Detailed hardware price list is not public
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Gift Aid
- Supplier sourceYesSource: GoodBox privacy policy · checked 25 July 2026
Best suited to
- Churches needing physical contactless donation points
- Teams that want device supply and a fundraising-data portal
Evidence-backed strengths
- Published UK transaction fee
- Flexible device acquisition routes
Limitations and questions
- Detailed hardware price list is not public
- The supplier's privacy material establishes a Gift Aid-enabled data workflow, but not the exact declaration, claim and reconciliation process a church will use
What the supplier publishes
- Contactless donation devices
- Online giving
- Gift Aid-enabled donation workflow
- Fundraising data portal
- Purchase, lease and hire options
What does the supplier currently publish?
Pricing and trial
GoodBox says signup is free and publishes a UK transaction fee of 1.59% plus 10p per donation. Devices can be purchased, leased or hired; the detailed hardware price list requires a request.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Account signup | Free | Supplier states signup is quick, easy and free |
| UK donation transactions | 1.59% + 10p | Published fee per donation |
| Devices | Request pricing | Purchase, lease and hire options are stated; detailed prices require the brochure |
Will a device earn its place in the building or at events?
Contactless giving in real spaces
GoodBox describes contactless devices, online giving and access to a data portal. Its pricing page states that devices can be purchased, leased or hired.
Ask for the hardware brochure, then run the treasurer through a test donation and report. Confirm whether the expected transaction fee, settlement timing and donor information will fit the church’s accounting and Gift Aid process.
What does external feedback add?
What public reviews and peer discussion do — and do not — show
This profile does not use an independent review score. It is based on GoodBox’s official pricing and charity-fundraising pages.
- The device model and site conditions determine practical value.
- The stated transaction fee is only one part of total cost.
Supplier descriptions do not establish the suitability or return on investment of a device at a particular church.
The questions a shortlist needs to answer
GoodBox FAQs
What does GoodBox charge?
GoodBox publishes a UK transaction fee of 1.59% plus 10p per donation. Device prices are supplied through its pricing brochure.
Can a church lease or hire GoodBox devices?
Yes. GoodBox states that contactless devices can be purchased, leased or hired.
Does GoodBox support Gift Aid?
GoodBox's privacy policy describes Gift Aid-enabled donation processing for eligible donations. Ask GoodBox to demonstrate the declaration, claim and reporting flow required by the church before relying on it.
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- GoodBox publishes a privacy policy describing its processing of charity and donor data, including Gift Aid data, and refers to applicable data-protection law. This is supplier information, not a compliance determination for a church.
- Support
- Support email published in the supplier privacy policy
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- GoodBox pricing
Reviewed 25 July 2026 · Supports: Signup, Transaction fee, Device options, Data portal - GoodBox charity fundraising
Reviewed 25 July 2026 · Supports: Fundraising technology - GoodBox privacy policy
Reviewed 25 July 2026 · Supports: Gift Aid-enabled donation data processing, Supplier privacy information, Published support contact
