Software profile
Bookitbee
A UK service from LIVE IT Group for event tickets and registration. It covers paid and free registrations, donations and mobile check-in.
30-second answer
What to know before you open the full record
- What it is
- A UK service from LIVE IT Group for event tickets and registration. It covers paid and free registrations, donations and mobile check-in.
- Contexts worth testing
- Churches running free registrations, paid events or conferences, Teams that need online ticketing and on-the-day mobile check-in, Charities wanting to collect optional donations alongside registrations
- Relevant UK checks
- Available more broadly · UK registered
- Shortlist when
- Church events that need free registration or paid tickets
- Check first
- Model the full fee and refund outcome for a real church event, then check attendee-data fields, export, marketing consent, payment responsibilities and event-day support
- Evidence date
- Sources checked 25 July 2026
This is an evidence-led starting point, not a ranking or hands-on verdict. Supplier sources establish what they publish; your church should test material workflows and resolve the questions below.
Five-minute assessment
Assess the likely fit and trade-offs
Directory assessment
Bookitbee is a general UK event-ticketing platform, rather than a church database, Gift Aid system or safeguarding platform. It can be a practical option for church conferences, paid events and free registrations because its documented workflow includes ticketing, custom attendee questions, donations and check-in. A church should separate event administration from any pastoral or safeguarding records and review the data and payment terms before collecting personal information.
Decision framing
Shortlist when, then check first
- Shortlist when
- Managing church event registrations, paid tickets and on-the-day check-in
- Test in a real workflow
- A UK ticketing provider that publishes free-event access, percentage fees and donation-capable event workflows
- Settle before buying
- Model the full fee and refund outcome for a real church event, then check attendee-data fields, export, marketing consent, payment responsibilities and event-day support
Decision evidence
Published details for a shortlist
These details are traced to the source shown. Supplier material establishes what the supplier publishes; it is not hands-on testing.
- Export formats
- Supplier sourceSupplier describes attendee-data downloads and Mailchimp sync; Confirm the current export format, retention, access permissions and deletion workflow before purchaseSource: Bookitbee product and pricing · checked 25 July 2026
Best suited to
- Church events that need free registration or paid tickets
- Teams seeking ticket scanning and registration administration
- Organisers that want an optional donation or merchandise step during checkout
Evidence-backed strengths
- Identified UK operator and public terms
- No published fee for free events
- Clear percentage pricing for paid tickets
- Ticketing, donations, custom questions and mobile check-in are documented
Limitations and questions
- It is not church-specific software
- Transaction and payment-processing fees can materially affect event economics
- Do not treat a ticketing checkout as a substitute for consent, safeguarding or pastoral-record processes
- Current data-processing, retention, export and deletion terms need written review before collecting attendee data
What the supplier publishes
- Free and paid event registration
- Custom ticket and attendee data collection
- Discount codes
- Donations and merchandise add-ons
- Stripe, PayPal and LIVE IT Payments options
- Daily payouts using an organiser’s Stripe account
- Mobile ticket scanning
- Allocated seating and box office on Plus
- Attendee data download and Mailchimp sync stated by supplier
What does the supplier currently publish?
Pricing and trial
Bookitbee publishes no monthly subscription fee and no charge for free events. Its Standard plan is published at 3.5% of ticket price plus payment-processing fees, and Plus at 6.5% plus payment-processing fees. The supplier describes fee caps in GBP and gives organisers choices about passing booking fees to attendees.
| Tier or starting point | Published price | What it covers |
|---|---|---|
| Free events | Free | Supplier states that free-event registrations have no Bookitbee fee. |
| Standard | 3.5% of ticket price plus payment-processing fees | Unlimited events, custom data collection, discount codes, donations and mobile ticket scanning. |
| Plus | 6.5% of ticket price plus payment-processing fees | Adds allocated seating, box-office point of sale, payment plans, invite-only events and priority email support. |
Free trial: No
Full due diligence
Evidence, operations and source record
Use this full record to test practical details, retain source links and take specific gaps to the supplier.
Published operations and support details
- Data protection information
- Bookitbee’s current terms identify LIVE IT Group Ltd as the service provider. The reviewed sources do not establish complete current controller/processor roles, hosting, sub-processors, retention, attendee-data export, deletion or direct-marketing arrangements for a church’s use. Obtain the live privacy, data-processing and payment terms before collecting attendee or donor data.
- Integrations
- Stripe, PayPal, Mailchimp, Slack, Apple Wallet and Google Wallet ticket branding on Plus
- Import and export
- Supplier describes attendee-data downloads and Mailchimp sync, Confirm the current export format, retention, access permissions and deletion workflow before purchase
- Support
- Supplier advertises 24/7 support on the product page, Plus includes priority email support, Confirm incident response and event-day support arrangements for a critical event
Sources reviewed
Sources support only the fields named beneath each link. Supplier material is not independent testing; external review material is included as a limited signal rather than a verdict.
- Bookitbee product and pricing
Reviewed 25 July 2026 · Supports: Features, Published fees, Payment options, Data download statement - Bookitbee features
Reviewed 25 July 2026 · Supports: Donations, Payment plans, Reporting, Event workflow - LIVE IT Group terms
Reviewed 25 July 2026 · Supports: Operating company, UK company number, Payment-provider context - Companies House: LIVE IT Group Ltd
Reviewed 25 July 2026 · Supports: UK company registration, Company status
